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HR Manager

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About the role

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This role is responsible for the delivery of HR support and consulting services to people leaders who are aligned to business objectives.  This role will be based in our North Wales PA office and work on global initiatives with peers in support of business partner and company initiatives. 


The HR Manager role will support service lines and employees based in North America.  You would have regular interaction with senior leaders, partnering with them on enhancing management capability and meeting business objectives through their teams.  You will develop a strong business understanding of the company and service lines to provide coaching and consultation to people leaders about current and future needs, support people strategies, plans and processes, as well as provide guidance on employee relations and coach people leaders how to handle difficult situations. You will also support people leaders in developing their leadership voice through skillful employee communications in support of the desired culture. You will come to the role with the ability to engage in difficult discussions with the business, challenge, and influence decision making while driving changes where needed.  HR Managers at ICON support implementation of strategic talent plans both from a corporate standpoint as well as specific to the service line.  You will identify opportunities for process improvement, program initiatives and roll out programs and trainings that support and drive business objectives. 


We are not just looking for someone who can put out fires; we are looking for someone who proactively prevents them through engaged business partnership.  Key attributes are the demonstrated ability to independently and proactively identify gaps and then, being a proactive problem solver, to use data to assess, analyze, and remove road blocks by making actionable recommendations.  We are searching for someone who is comfortable interacting and presenting in front of organizational leadership while understanding and ensuring the employee experience at ICON is representative of our culture.  We want this person to proactively identify gaps and anticipate needs for the assigned client group by identifying the needs of the business and ascertaining trends and gaps for management development that will impact company performance.


Are you looking to become involved in a company that continues to grow and leverage our HR professionals in new and business oriented ways?  It goes without saying that our hire will be enthusiastic and dynamic.  At ICON you have a stake in enabling and empowering people leaders. This is an opportunity to be involved in change management and shaping the future of a global company.  You would get to be part of a global team and make global impact among an HR team. 


Our candidate will have 5 or more years of HR experience in a leadership or management role; strong generalist knowledge in the areas of employee relations, performance management, strategic management, training & development; excellent verbal and written communication skills; the ability to be flexible and adaptable to a fast-paced and changing environment; and a demonstrated ability to interact effectively and confidently with all levels of employees including senior management.  You should have an understanding of HR laws and practices and a Bachelor’s degree (Masters or PHR/SPHR certification is desirable).   

 

We are a company of 13,500 employees in forty countries globally.  We differentiate ourselves by developing innovative solutions to bring life-saving drugs to market faster and in a more cost-effective way to foster better patient outcomes.  We are a top five clinical research organization with solid earnings and growth potential.  Our belief in excellence is our core value in all that we do for our sponsor partners and the patients that we serve.  As a company we strive to exceed our customers’ expectations in drug development solutions. 


Other than working with a great team of smart and energetic people, we also offer a very competitive salary and benefits package that includes an excellent retirement plan, health coverage, paid time off, income protection insurance programs, and staff recognition schemes.  We care about our people, since they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.  Caring for patients while enjoying what we do and delivering great results is something we can achieve if we know we can count on each other and have a clear vision of where we want to go.


ICON 

is an equal opportunity employer – Minorities/Females/Disabled/Veterans 

and committed to providing a workplace free of any discrimination or harassment. 

*LI-GO1

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