Imaging Operations Manager (IOM)

As an Imaging Operations Manager you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

What you will be doing:

• Reviewing of the vendor and category related specific sections of the protocol, ensure
  vendor expertise is leveraged when refining specifications towards Final Protocol
• Contributing to development of Study Specification Worksheet (SSW) to facilitate bid process and
  selection of Vendors.
• Quote/Proposal review in collaboration with procurement (and vendor). If required, support
  contract negotiations.
• Vendor budget review of final quotes
• Co-ordinates vendor kick-off meeting and other vendor specific meetings
• Collects HA submission documents from vendor, as requested by countries participating in a
  study
• Ensures changes to protocol or study designs are consistently shared with vendors and
  incorporated into supplier budgets, timelines, and specifications. Supports amendment of vendor
  contracts with Procurement team
• Optimizing a frontloaded and timely study start-up process in support of a timely vendor
  DB-go-live
• Vendor service excellence at study level, ensures vendors meet quality and service level
  standards in their service delivery for the trial
• Pro-actively creates and maintains vendor related risk maps with contingency plan for
  documentation in FIRST
• Document issues identified with vendor oversight / performance in FIRST tool and implements and
  monitors corrective actions. Escalates issue if required to the Vendor Alliance Lead (VAL).

You are:

• 3+ years working experience and excellent knowledge o the clinical operation processes and vendor
  management
• Excellent knowledge of GxP and ICH regulations
• Expert knowledge of clinical trial design and mapping to supplier requirements
• Thorough and technical understanding of client specifications for supplier provided services
• Demonstrated leadership with supplier relationship management and/or expert knowledge of specific
  service areas
• Demonstrated partnering across divisions with internal and external stakeholders
• Demonstrated root cause analysis, problem solving, and solution generation skills
• Knowledge of key deliverables that impact green light milestones and vendor readiness
• Experience in outsourcing, contracting, sourcing of clinical services with Vendor/CROs (RFP, RFQ,
  contracting)
• Specific category expertise – Imaging.
• Candidates with RLT (Radio Ligand Therapy) experience are highly preferred. 

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

https://careers.iconplc.com/reasonable-accommodations

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.