Investigator Payment Associate
About the role
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To coordinate the timely, accurate and efficient execution of investigator payments. To ensure all payments are carried out in accordance with ICON policies and procedures.Recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance.As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
· Prepare communication
materials/ payment data for internal/ external clients relating to
investigator payments/reporting as appropriate
· * To host
training sessions/ meetings relating to IPG processes and procedures
· To route
correspondence appropriately and ensure all queries raised have been assigned
to the correct team member in a timely manner.
· To escalate
payment issues/delays appropriately
· * To review
payments in line with site contracts and visit data to ensure sites are being
paid in a timely accurate and efficient manner and escalate delays/ issues
appropriately
· * To
prepare, host and report on Clinical/IPG study status meetings and contribute
to reporting on status of studies in relation to investigator payments
· To set up,
organise and maintain clinical study/ IPG and supporting documentation as
appropriate.
· Conduct day
to day activities in a professional, service-orientated and client orientated
manner
· Maintain
positive, strong working relationships with clients, vendors and staff.
A better career. A better world. A better you.
Our people are our greatest strength, are the core of our culture and the driving force behind our success. Throughout all levels of the company, our people have a drive to succeed and a passion that ensures what we do, we do well. We help you build exciting and rewarding careers, deliver results to help bring life-changing medicine and devices to market and maintain ICON’s success as an industry leader. See all locations Read more
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