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Learning & Development Director / L&D Director

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About the role

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Are you a Learning and Development expert with a passion for upskilling teams to reach their goals? If so, ICON have a truly exciting opportunity to lead a progressive global team within ICON University. *LI-MB1


The successful candidate will be responsible for partnering with internal customers and key stakeholders to lead the design , development and facilitation of effective learning interventions aimed at addressing identified individual, team and organisation-wide performance gaps across all levels of the organization; with a special focus on clinical training enablement.

 

Job Functions / Responsibilities: 

  • Create and execute a Learning & Development strategy and annual priorities/ plan for own functional area,
  • Develop and implement a global plan of development interventions targeting all employees using multiple methodologies and platforms, leveraging the 70/20/10 development framework.
  • Lead a team of L&D managers and specialists in the operationalization of the strategy and plan – with a global focus
  • Mentor and coach team members to ensure the continuous development of a strong pipeline of Learning & Development and HR professionals
  • Facilitate forums, workshops, advisory boards and other interventions across the company, fostering a culture of learning at ICON
  • Establish key metrics and analytics to facilitate strategic decisions and to measure ROI impact of L&D/ OD programmes, interventions and approaches.
  • Partner with leaders across the organisation to provide thought leadership, consultation, coaching and project management support for key strategic L&D and OD initiatives.
  • Proactively address and respond to issues by bringing key stakeholders together to assess root causes and performance gaps, implementing and/ or supporting the implementation of appropriate interventions.
  • Prepare and manage a budget that demonstrates Return on Investment through a dashboard of KPIs.
  • Provide proactive consultative services and value added recommendations for the business in partnership with HR Leadership.
  • Proactively work with the ICON University Senior Management team in the creation of the broader ICON University strategy 

Experience, Skills & Knowledge requirements: 

  • In depth proven experience in relevant discipline in Learning & Development or Education; ideally within a high volume/clinical training environment
  • Proven experience in managing a geographically dispersed team of managers and learning professionals
  • Proven experience in leading a learning & development function
  • Experience of leading in a matrix or global organisation and previous experience in a clinical environment would be a distinct advantage
  • Understands enterprise-level transformational programmes and has experience developing effective change management plans / OD interventions to address needs.
  • Significant experience in leading large scale organizational change efforts
  • Exceptionally strong facilitation and communication skills, both written and verbal, across all organizational functions and levels
  • Ability to manage multiple priorities simultaneously
  • Strong analytic, decision making abilities and collaborative skills/ team player.
  • Ability to successfully partner with and work through others.
  • Travel required (up to 20%) 

Educational Requirements:

 

Post Graduate degree or local equivalent in relevant discipline in Learning & Development, Education, Management, Psychology, HR or other.

 

Benefits of Working in ICON

 

ICON enjoys a strong reputation for quality and is focused on staff development.  We make it our mission to attract the most diverse and creative minds into the business and we continually strive to provide opportunities for our people to excel, grow and build a great career.  We understand that our greatest asset is the skills and talents of our people and they are truly what set us apart.

 

Other than working with a great team of smart and energetic people, we also offer a very competitive benefits package.  This varies from country to country so a dedicated recruiter will discuss this with you at interview stage. We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career. 

 

ICON is an equal opportunity employer -  M/F/D/V and committed to providing a workplace free of any discrimination or harassment

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