Learning & Development Specialist

Learning & Development Specialist

Location: Office-based in Mexico City, Mexico strongly preferred (Would also consider Argentina or Chile)

Position Summary:

To develop, design, and deliver a variety of Clinical Operations learning interventions to ICON employees. This individual will represent ICON University performing New Hire Orientations and facilitating trainings for Clinical Research Associates.

Job Description:

• Develop, revise, deliver, document and coordinate Clinical Operations Instructor led-training (ILT), online-learning (OLL) or on-the-job training (OTJ) as assigned
• Utilize the learning management system to manage ILT events, including scheduling, managing registrations, updating roster reports and entering completion status.
• Review internal and external training compliance reports and follow up internally and externally with management as necessary
• Identify learning objectives and develop training content and practical activities for internal and external customers, working from assigned brief
• Evaluate and assess effectiveness and quality of assigned training materials, content and delivery methods and proactively recommend enhancements
• Provide support for external and internal audits and/or client requests for training history documentation and learning plans, as assigned. Represent IU at internal and external audits.
• Look for and share with the team opportunities for continuous improvement of processes and training programs
• Travel may be required (approximately < 20%) domestic and/or international.
• Mentor and train new ICON University team members as assigned.
• Manage and or Support ICON University learning initiatives as assigned

Requirements:

• Minimum of a completed Bachelor's degree
• Minimum of 2 years Clinical Monitoring experience
• Fluent in English (written / oral)