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Learning & Development Specialist

JR066250

About the role

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Learning & Development Specialist

Location: Homebased in Warsaw, Poland / Madrid, Spain/ Milan, Italy / Dublin, Ireland

At ICON, it's our people that set us apart.

As a global provider of drug development solutions, our work is serious business but that doesn't mean we can't have fun whilst we do it.

With our vision to be the partner of choice in drug development, we hire only the best and brightest in the industry!

Are you one of them?

At ICON, we have an incredible opportunity for a candidate with experience working as a Clinical Research Associate who is looking to move into a learning and development role to support ICON's CRA community by creating and delivering specific industry training across our European locations.

The Role

To develop, design, and deliver a variety of Clinical Operations learning interventions to ICON employees. Represent ICON University to internal and external customers.

  • Develop, revise, deliver, document and coordinate Clinical Operations Instructor led-training (ILT), online-learning (OLL) or on-the-job training (OTJ) as assigned
  • Utilize the learning management system to manage leadership events, including scheduling, managing registrations, updating roster reports and entering completion status.
  • Review internal and external training compliance reports and follow up internally and externally with management as necessary
  • Identify learning objectives and develop training content and practical activities for internal and external customers, working from assigned brief
  • Evaluate and assess effectiveness and quality of assigned training materials, content and delivery methods and proactively recommend enhancements
  • Provide support for external and internal audits and/or client requests for training history documentation and learning plans, as assigned. Represent IU at internal and external audits.
  • Look for and share with the team opportunities for continuous improvement of processes and training programmes
  • Travel may be required (approximately 20 %) domestic and/or international.
  • Mentor and train new ICON University team members as assigned.
  • Manage and or Support ICON University learning initiatives as assigned

What you need

  • Minimum educational degree (Desired): BS, BSc, BA or equivalent in Life Sciences
  • Experience working as a CRA within a CRO environment is essential for this role
  • Knowledge and/or certification in Learning and Development is an advantage but not essential
  • Prior experience conducting presentations or facilitating training in English
  • Fluent in English (written and oral)
  • Ability to work effectively and efficiently on global networked computers using current software applications

List #1

Day in the life

Two medics at ICON clinical research clinic
The Strategic Role of Site Selection and Activation in Clinical Trials

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Precision at the Outset: The Strategic Role of Site Selection and Activation in Clinical Trials The success of any clinical trial begins well before the first patient is enrolled. Behind every sit

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A Career Focused on Patients: Daniela's Journey at ICON

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10/27/2025

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Daniela’s Journey at ICON Daniela Gutierrez’s career at ICON has been a journey of transition, determination, and purpose. What began as a role in study start-up has evolved into a position deeply

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Daniela shares insights into how collaboration, purpose, and innovation drive every part of her work.

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ICON Careers Spotlight: Chris Maguire, Director of Finance Business Partnering

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Discover how Chris Maguire’s collaborative approach has shaped a rewarding career journey at ICON.

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