Manager, Clinical Operations

Manager, Clinical Operations - Bilingual (French/English) - Canada

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

As a Manager, Clinical Operations at ICON, you will oversee the execution of clinical trials, ensuring that they are conducted efficiently, on time, and in compliance with regulatory requirements.

What You Will Do:

Your focus will be on coordinating clinical operations delivery, resolving issues, and developing team capability.

Key responsibilities include:

• Leading the operational planning and execution of clinical trials, ensuring adherence to protocols and timelines.

• Engaging with cross-functional teams to optimize trial design and enhance operational efficiency throughout the clinical development process.

• Monitoring trial progress and performance metrics, providing insights to inform decision-making and drive continuous improvement.

• Mentoring and developing junior staff, fostering a culture of collaboration and excellence within the team.

• Building strong relationships with internal and external stakeholders to facilitate smooth communication across clinical operations.

• Serves as an experienced Manager of Clinical Operations, overseeing 50% functional management of CRAs and 50% line management of CPM, SSU CRA, SSU Manager, and Contract Specialist roles across Canada.

Your Profile:

You will have solid clinical operations experience, with the ability to manage competing priorities and develop your team.

Required qualifications and experience:

• Bachelor's degree in a relevant scientific discipline or healthcare-related field

• Extensive experience in managing clinical operations, with a solid understanding of regulatory requirements and industry standards.

• Strong leadership skills with the ability to motivate and manage teams effectively in a dynamic environment.

• Proficiency in project management tools and methodologies, with a keen focus on optimizing processes.

• Excellent communication and interpersonal skills, with a proven ability to influence stakeholders and drive successful outcomes.

• Willingness to travel as required (approximately 30%)

• Fluency in both French and English (written and verbal) is required.

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply