Manager, Facilities & Administration

Manager, Facilities & Administration- San Antonio TX- onsite

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Job Title: Facilities Manager- San Antonio TX- on site

The Role
The Facilities Manager is responsible for overseeing the day-to-day operation, maintenance, and reliability of building systems and infrastructure. This role requires strong technical expertise in hard services, including HVAC, electrical, and plumbing systems, with a preference for experience in highly regulated environments such as Phase 1 clinical research facilities. The Facilities Manager ensures facilities are safe, compliant, efficient, and well-maintained to support uninterrupted operations.

Key Responsibilities

• Manage and maintain all hard services, including HVAC, electrical, plumbing, fire protection, and building automation systems.
• Oversee preventive and corrective maintenance programs to ensure optimal performance and regulatory compliance.
• Assist in overseeing construction and renovation projects
• Lead, supervise, and develop facilities staff, including assigning work, setting priorities, and conducting performance reviews.
• Coordinate and manage third-party contractors and service providers, including reviewing scopes of work, monitoring performance, and approving invoices.
• Ensure compliance with applicable safety, environmental, and regulatory requirements, including those relevant to clinical or laboratory environments.
• Respond to and manage facility-related issues, emergencies, and after-hours calls as required.
• Develop, track, and manage maintenance budgets, capital projects, and improvement initiatives.
• Maintain accurate documentation, logs, and reports related to maintenance activities, inspections, and compliance with SOP’s
• Collaborate with internal stakeholders, including operations, clinical teams, and leadership, to support facility needs and minimize disruptions.
• Support audits and inspections by regulatory bodies and internal quality teams.
• Partner with and support other lines of business

Qualifications and Experience

• Bachelor’s degree in Facilities Management, Engineering, or a related field preferred or equivalent working experience.
• Minimum of 5 years of facilities management or related technical experience.
• Minimum of 2 years in a management role with direct reports, including staff supervision and performance management.
• Strong working knowledge of HVAC, electrical, and plumbing systems is required.
• Experience in a regulated facility environment; experience in a Phase 1 clinical research facility or similar healthcare/life sciences setting is preferred.
• Experience with procurement policies and supplier negotiations

Skills and Competencies

• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint, is required.
• Strong organizational and time-management skills with the ability to prioritize multiple tasks.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and make sound decisions in a fast-paced, compliance-driven environment.

Working Conditions

• On-site role with occasional after-hours or on-call responsibilities.
• May require walking, standing, and accessing mechanical spaces throughout the facility.

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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply