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Manager, Image Operations

JR063875

About the role

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At ICON, it's our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients' lives.

Our 'Own It' culture is driven by four key values that bring us together as individuals and set us apart as an organization: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organization that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That's our vision. We're driven by it. And we need talented people who share it.
If you're as driven as we are, join us. You'll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you'll be helping shape an industry.

This person is responsible for management and supervisory duties for the Image Operations Team.

  • Recognize, exemplify and adhere to ICON's values which center around our commitment to People, Clients and Performance.
  • As a Manager, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
  • Oversee Image Operations team to coordinate staff assignments
  • Responsible for coordination of resources to meet study goals and timelines
  • Responsibility for coordination of human resources for Offsite Assessments / Blinded Reads
  • Prepare / Conduct team training and meetings
  • Continual review / improvement of departmental processes
  • Establishes good relationships internally and externally
  • Personnel management through clear direction and communication
  • Acts in a proactive, flexible and responsive manner to customer needs
  • Continual review / improvement of departmental processes
  • Perform Image Processing in accordance to the study specific guidelines
  • Operates independently with willingness to make decisions
  • Technical support for business development
  • Provides Image Quality Assurance according to study specifications
  • Report metrics specific to the Imaging Operations team
  • Work with Core Lab to provide imaging expertise guidance as needed
  • Work with PM to support study related tasks
  • To undertake other reasonable related duties as assigned


Benefits of Working in ICON:
Our success depends on the quality of our people. That's why we've made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals - both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans - and related benefits such as life assurance - so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you'll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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