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Operations Manager

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About the role

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Are you interested to drive client relationships and business processes within DOCS – ICON’s leading provider of Resourcing Solutions to the Clinical Trials Industry?
 
Operations Manager role within DOC’s: 
Founded in 1997, DOCS has grown to become the premier staffing provider to the clinical development industry. The company was acquired by ICON plc. in 2007 and was merged with ICON’s existing resourcing division, ICON Contracting Solutions. The merged company is now known as DOCS, and functions as the FSP division of ICON.
 
Position could be located in PA or NC.
 
For our growing team, we are currently hiring an Operations Manager to effectively manage Contract Placement Consultants (CPCs), ensure high performance, quality delivery of client objectives and continuous development of DOCS CPCs. A proven track record in managing client relationships while fostering critical problem resolution, process implementation, creativity and a customer focused philosophy in a must.
 
Benefits of working at ICON:
We provide Operations Managers with the resources to be successful in supporting their lines of business. In addition, we offer a strong benefits package that includes a comprehensive health plan, retirement plans, competitive pay, vacation, and other incentives.  
 
To succeed you will need:
We are seeking a Bachelor’s Degree in life sciences or medicine. 6 Years of Clinical Research industry experience with 3-5 years of management experience. One must possess the ability to liaise successfully with clients and cross functional departments along with strong analytical, organizational, and management skills.
 
We invite you to review our opportunities at www.iconplc.com/careers.
 
What’s Next?
 
Following your application you will be contacted by one of our dedicated recruiters and if successful we will be able to provide you with more details about this opportunity.
 
ICON is an equal opportunity employer - Minorities/Females/Disabled/Veterans and committed to providing a workplace free of any discrimination or harassment.* 
*LI-AB1
 
*LI-AB1
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