ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations. With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life. Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

Role and Responsibilities:

The Study Innovation Specialist, Patient Recruitment will work closely with the Program Lead, Patient Recruitment to develop and deliver the Global Recruitment and Retention strategy across assigned protocols. The Specialist will implement a strategy that enables Clinical Trial Management (CTM) team to deliver on enrollment goals

• Collaborate with Program Lead on the development and delivery of comprehensive and innovative global recruitment and retention strategy for assigned protocols
• Leverage available sources to evaluate past and current landscape, patient journey map, patient ID strategy and patient experience plan
• Develop and deliver protocol specific patient recruitment toolkits for use by Clinical Trial Management team
• Manage workflow and internal review of patient facing materials between internal and external stakeholders
• Track metrics/KPIs related to assigned protocols
• Contributor to vetting and recommending patient recruitment vendors in partnership with Vendor Management team
• Contribute to process improvement activities within FASTR patient recruitment group
• Contribute to creation of centralized repository for program and study support tactics ad tools

Qualifications and Education Requirements:

• Minimum 5 years’ experience working within patient recruitment/retention and clinical trials
• A good understanding of ICH / GCP guidelines
• Demonstration of cross-functional understanding related to drug development
• Excellent oral and written communication skills
• Global working experience preferred
  

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.