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Planning and Resource Management Associate II

  1. Swansea
JR121215
  1. ICON Full Service & Corporate Support
  2. Project/ Program Management
  3. Hybrid: Office/Remote

About the role

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ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

To be successful in the role, you will have:

  • Propose staff and provide CVs for potential projects, following agreement of applicable functional counterparts e.g. CRA Managers or CTM Directors, focusing on the skill sets required by the Sponsor and the availability during the timeframe of the study

  • Oversee and update the resource management database tool in relation to staff allocation to projects, as appropriate and issue allocation reports etc as required

  • Maintain and improve accuracy of information stored in the resourcing database for the assigned staff pool re reservations, unfilled requirements, skills and all other PRM-maintained information. Ensure updates are submitted to the designated PRM colleagues in a timely manner and contain accurate information; Provide regular and ad hoc reports and information to functional leadership which is up to date, accurate and timely. Support CV database management

  • Support PRM Manager in providing clear and detailed information for inclusion in proposals after reviewing RFIs and RFP

  • Produce and analyse reports that accurately forecast future resource needs/resource availabilities, required skills, headcount to sell, and recovery and utilisation rates

  • Ensure optimisation of assigned versus costed resources by carrying out a continuous review of resource allocation to projects and highlighting discrepancies

  • Work with functional management, Business Development (BD) and clinical study teams, proactively and when requested, to ensure resource requests are resolved within the Service Level Agreement (SLA) timelines; communicate with all parties in a timely manner, to support customer satisfaction

  • Solve problems where technical expertise and knowledge of precedents enables identification of possible solutions and underpins making of judgement

  • Undertake other reasonably related duties as may be assigned from time to time

To be successful in the role, you will have:

  • Graduate level education

  • Strong communication skills

  • Highly organised

  • Experience of working in a reporting role

  • Advanced Excel skills is essential

Benefits of working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs.  In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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