Project Coordinator

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

Are you looking for a position where you can change people's lives for the better? If yes, this is a phenomenal opportunity - apply to start the new journey.

This role will be based in Europe

Home of Office based

Mapi Research Trust (MRT) is a non-profit organization dedicated to improving patients' quality of life by facilitating access to Patient-Centered Outcome (PCO) information. We promote scientific approaches in the PCO field and encourages exchanges between academics, pharmaceutical companies, and international organizations around the world in the service of incorporating the patient's voice into every step of the development process of new treatments.

We are looking for a Project Coordinator to join our MRT team. In this role you will provide customers (Pharmaceutical companies, e-vendors and Academics from scientific community) information on instruments/COAs (Clinical Outcomes Assessment) via our platform searching for the relevant information in given timeline and utilizing various sources https://eprovide.mapi-trust.org/

To be successful you will have:

• Strong customer service skills, including ability to communicate clearly and positively with clients (clarifying by questioning and reformulating) and resolve customer issues or complaints.
• Ability to qualify and formulate the need and requirement,
• Search, find, evaluate relevance of, analyze, interpret, summarize, and compile data from various research sources
• Ability to present information effectively, clearly, and concisely
• Experience with medical terminology and/or within research/clinical settings desirable
• Fluency in English (written/oral)
• Strong attention to detail, organization, prioritization and time management skills
• Ability to work independently with minimal supervision and use initiative when making decisions and problem-solving, teamplayer
• Effectively use software applications (e.g. OUTLOOK, WORD, EXCEL, PowerPoint, Acrobat, etc.), and browse the Internet (visible and invisible web)

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That's why we are committed to developing our employees in a continuous learning culture - one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.