Project Manager, Firecrest
Talent Acquisition Business Partner
- Full Service Division
About the role
This vacancy has now expired. Please see similar roles below...
The Project Manager (PM) role in Firecrest is responsible for ensuring the successful delivery of projects from project kick-off (EKO) to finish.
The PM manages the delivery of assigned projects with the support of other team members.
They may fulfil a supervisory position in Clinical Operations, delivering on quality and content expectations both internally to FIRECREST and externally to Sponsors. As required, the PM will manage and support other ad-hoc projects/ initiatives in Clinical Operations.
Job Description
* Recognize, exemplify and adhere to ICON's values which center around our commitment to People, Clients and Performance.
* As amember of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs. Sponsor Facing
* To demonstrate excellent communication skills
* To demonstrate excellent presentation skills
* To develop and maintain excellent client relationships where required*
* To manage project related issues during the lifecycle of all assigned projects in collaboration with SPM*
* To develop and maintain excellent relationships with ICON, Sponsor and third party teams*.
* Facilitate post-project evaluations e.g. project closeout, action and assign ownership of any resulting actions
* To collaborate with SPM to ensure up-front pre-requisite items are in place to support the project (e.g. client deliverables,customer requirements/solution specification, etc.)
* To monitor client satisfaction trends together on a monthly basis
* To review and manage any client related or product content issues with production, process or product content and mitigate, find solutions to address any possible conflicts
* To represent Firecrest to the highest standard at all client meetings
* Client relationship management, build and maintain relationship with client through project delivery
* To demonstrate a strong ability to work as part of a team
* To manage and motivate a production team to deliver projects on time and within budget
* To feedback on team and team member performance
* To facilitate production process improvements
* To ensure provision of project source material and project IT infrastructure
* To ensure changes in scope are appropriately managed
* Conduct project related meetings e.g. handover meeting, kick-off meeting (viateleconference or face-to-face)*
* Complete and communicate Project Plan, Attend daily scrum meetings
* Complete Risk Register Issues&demonstrate and apply risk and issue mitigation strategies
* Set up all relevant Project Meetings
* Provide all project related information from Sponsor to team
* Manage and supervise the production team
* Report KPIs on a weekly basis
* Deal with any project progress delays promptly
* Drive continuous improvement with the production team
* Travel (approximately 5%) domestic and/or international.
*Other duties as assigned
A better career. A better world. A better you.
Our people are our greatest strength, are the core of our culture and the driving force behind our success. Throughout all levels of the company, our people have a drive to succeed and a passion that ensures what we do, we do well. We help you build exciting and rewarding careers, deliver results to help bring life-changing medicine and devices to market and maintain ICON’s success as an industry leader. See all locations Read more
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