Receptionist (Limerick)
About the role
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- Answer all incoming calls in a pleasant manner and transfer or redirect as appropriate.
- Distribute and handle all incoming and outgoing post.
- Record fully, details of any messages to be retained for personnel and pass on when appropriate.
- Distribute and handle all incoming and outgoing post.
- Handle inbound/outbound courier packages by tracking, logging, dispatching as required.
- Assist with the management of the absence hotline mailbox and forward messages to managers as required.
- Assist with programming of security cards.
- Maintain and update on a weekly basis the MyICON Phone List, using as a reference the Starters/Leavers/Transfers/Promotions Spreadsheet issued by HR.
- Maintain records of courier/taxi/chauffeur bookings and florist orders.
- Code and prepare for approval invoices relating to courier/taxi/chauffeur/florist bookings and orders.
- Monitor and forward to staff received faxes of Main and Administration Faxpress Inboxes.
- Assist, if required, with the coordination of the clinical weekly travel plan.
- Assist with the administration of services of the external archive provider.
- Assist with general administrative duties and responsibilities of the Administration Team, if required.
- Keep the person to whom the Receptionist reports to informed of any administration issues within the department which require attention.
- Appropriate academic qualifications and/or relevant experience. Computer experience/general software/keyboard skills.
- Good oral and written communication skills.
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential.
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