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Research Associate II

  1. Brentwood
JR077117
  1. Medical & Scientific Affairs
  2. ICON Full Service & Corporate Support

About the role

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ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

ICON Patient Centred Outcomes is currently seeking an Research Associate

(Qualitative) to join our team!

Location – Canada (office/home based)

ICON Patient Centred Outcomes (PCO) is part of ICON plc, a leading global Clinical Research Organization headquartered in Dublin, Ireland. Our PCO group undertakes consultancy projects for international clients in both the pharmaceutical and medical device sectors, supporting development of medicines and clinical trials.

The work of the PCO group focuses on patient-centered research, including health related quality of life, disease signs and symptoms, treatment preference, adherence and satisfaction. The group is respected globally for the quality and innovation of their applied qualitative and quantitative work. Much of their work involves Clinical Outcome Assessment (COA) measurement development and evaluation including conducting patient interviews and focus groups and qualitative analysis.

Our PCO team is primarily based in US (San Francisco, Boston, Gaithersburg, Raleigh), UK and France (Lyon), with ICON offices in most EU countries.

We are looking for an individual who is looking to join a consultancy group where research experience is applied within a fast-moving commercial environment. In particular, we are looking for someone who is looking to apply their qualitative skills and join our growing team.

You will have experience of applied research in an academic, health or commercial environment, and will have experience of, and interest in, qualitative research design and interpretation of results.  We have a strong preference for an individual with qualitative coding and analysis skills

Overview of the Role 

  • Assist with development of research materials (such as study protocols, interview guides) and conduct of literature reviews
  • Conduct interviews with patients, caregivers and clinical experts
  • Undertake qualitative data analysis using qualitative analysis software: eg MaxQDA, ATLAS.TI, NVIVO strongly preferred
  • Draft, review, and assist with client deliverables including reports, proposals and scientific manuscripts under the direction of senior team members

The ideal candidate will possess:

  • Bachelor's (or higher) degree in a related field (such as sociology, anthropology, public health, epidemiology, psychology, or related discipline) or proven relevant experience
  • Experience in a related field in academic or industry environment
  • Understanding of scientific research methods and processes
  • Experience with qualitative methodology and analysis, knowledge of qualitative analysis software would be advantageous
  • Well-developed written and oral communication skills including fluent English written and spoken
  • Accuracy and attention to detail
  • The ability to work effectively as part of a team with a high degree of self-motivation

This is an excellent opportunity to develop your skills and experience into thought leadership in your chosen field, with clear pathways for career progression within the patient-centered outcomes team and opportunities within the wider ICON remit.

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs.  In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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