Senior HR Advisor job in

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This is an exciting opportunity to work within a fast paced, busy environment for a leading global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries. As a member of the regional HR Service Centre you will be responsible for delivering the range of services provided by the HR Service Centre team to ICON internal customers.

Overview of the role

Become proficient in your understanding and application of the ICON HR Shared Services Centre policies and procedures.
Understand and adhere to the HR Shared Service Payroll procedures, checklists and general HR processes.
Complete all monthly payroll checklists to the required timelines ensuring all payroll deadlines are met for the countries assigned to you each month.
Accurate input of all HR payroll related changes on the payroll spreadsheet to the payroll provider. Any late changes should be captured as per the payroll policy.
Ensure all pre and post payroll verification checks are completed within assigned deadline dates.
Send final approval of the your payroll countries' to finance to ensure employee payments within required deadline dates.
Complete all SOX audit requirements for each of your payroll countries.
Provide advice and responses to and guidance on all HR payroll processes and policies.
Work closely with HR Advisors HR Managers to ensure smooth transition and escalation of issues to them as required and to ensure that all issues raised by customers or relevant stakeholders are followed up as appropriate.
Recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance.
As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
Deliver services (both transactional and support) from the Portfolio of Services to internal customers (managers and employees) within agreed service levels
Deliver responses to requests received from all EU staff and Managers through email, case management and by phone within the agreed timeframe
Educate customers to ensure that where possible services are provided through e-channels and the HR portal.
As a member of the HR Service Centre provide outstanding customer service to all internal (and external) customers including any 3^rd parties
Contribute to the creation of solutions to improve and standardize (globally where possible) the service by identifying and recommending opportunities for improvement.
Assess and allocate variable work that comes into the Service Centre.
Ensure individual development and continual service improvement.
Other duties as assigned.

Role Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
7 years experience of working in Payroll or HR (Preferably a HR Service Centre)
Experience of a working in an EMEA shared service environment is preferable
Good working knowledge of Business English
Excellent Excel skills and appropriate PC skills.
Good organizational and planning skills
Good oral and written communication skills
A strong team player, with excellent organizational and problem solving skills and the ability to work independently. The candidate must be able to multi-task and work well within a high pace pressurized environment.

Benefits of Working in ICON

Other than working with a great team of smart and energetic people, we also offer a very competitive benefits package. This varies from country to country so a dedicated recruiter will discuss this with you at interview stage.

We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.

What's Next?

Following your application you will be contacted by one of our dedicated recruiters and if successful we will be able to provide you with more details about this opportunity.

ICON is an equal opportunity employer - M/F/D/V and committed to providing a workplace free of any discrimination or harassment.

Application process

Once you find a job opening that fits your skills and interests, you can create an account, apply and check back on the progress of your application or apply for other roles. Once your application has been received, a confirmation email will be sent to your email.

Remember: this is our first time meeting you. Read the job description and highlight on your CV those experiences that we should learn about.

One of our experienced recruiters will read your profile and determine if you're fit for the role and the company. We are aware of instances where fake recruitment text messages and emails that can appear to come from ICON have been received by individuals. Always delete suspicious text messages or emails. Never give out personal financial information.

Reasonable Accomodations

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Senior HR Advisor

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