Senior HR Technology Analyst

Senior HR Technology Analyst

Location: Dublin 18, Ireland

At ICON, it's our people that set us apart.

As a global provider of drug development solutions, our work is serious business. But that doesn't mean you can't have fun while you do it. With our vision to be the partner of choice in drug development, we hire only the best and brightest in the industry!

Are you one of them?

At ICON, we have an incredible opportunity for an expert Senior HR Technology Analyst to join our global Client Contract Services team.

The Role

As a Senior HR Technology Analyst you will be responsible for analysing business needs and processes and ensuring that business requirements are accurately elicited and translated into HR Technology solutions that deliver validated benefits, all within system, business and project constraints.

You will also configure complex technical solutions to enhance existing technology and manage new projects that support HR and the Business. There will be consistent awareness of SOX compliant changes and audit controls in all configurations.

A well organised, analytical approach is needed, with an emphasis on process improvement and a focus on finding technical solutions.

• Investigate and understand business needs and processes, including related HR processes.
• Collaborate with implementation partner and subject matter experts to investigate and understand existing systems and processes, the impact of new developments, and how best to deliver the solution.
• Negotiate and agree scope and timescales with users to achieve the best possible match between business needs and systems capability.
• Partner with stakeholders to build agreed and tangible business solutions.
• Ownership of design, configuration and implementation of functional area of expertise e.g. compensation, performance, security etc., collaborating with HR to ensure these meet the global HR and Business needs.
• Manage user acceptance testing, ad hoc testing and the process for post-implementation support to enable the delivery of required functionality.
• Identify areas of opportunity to improve existing technology processes, functionality and work flow, and maximize technological capabilities to reduce manual processes.
• Drive robust audit processes to ensure the technical integrity of the information in the HRIS system and comply with SOX requirements.
• Recommend methods of continuous improvement, particularly in technical processes and solution delivery, and help to facilitate their implementation.
• Proactively review integrations for improvements and partner with IT to manage and troubleshoot these integrations.
• Escalate issues to external Vendor in a timely fashion as required, while being mindful of budget constraints, as detailed by HR Technology Leadership.
• Manage multiple projects simultaneously, prioritizing and tracking technical and functional details and meeting deadlines of multiple projects with varying completion dates.

What you need

• Degree qualified
• 3-4 years' experience within a similar role
• Workday configuration experience is essential for this role
• Super stakeholder management skills
• Great communication and influencing skills

Why join us?

Other than working with an outstanding team of ambitious people, we also offer a very competitive benefits package. This varies from country to country so a dedicated recruiter will discuss this with you at interview stage.

We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.

Ongoing development is vital to us, and as a Senior Contract Analyst, you will have the opportunity to progress your career, with the potential to move into other related areas to improve your skillset. Our benefits package is competitive, our scope is international and we sincerely care about our people and their success.

ICON is an equal opportunity employer and committed to providing a workplace free of any discrimination or harassment.

EOE race/colour/religion/sex/sexual orientation/gender identity/disability/vet/national origin