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About the role ICON and you Application Process Day in the life Who we are

Senior Learning & Development Coordinator

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About the role

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“At ICON, it's our People that set us Apart”
 
Are you passionate about improving the quality of human life? If so, we invite you to join us in creating a healthier world tomorrow.
ICON is a global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries. We specialize in the strategic development, management and analysis of programs that support Clinical Development - from compound selection to Phase I-IV clinical studies.
We started as a team of 5 members in 1990 & today we are ranking at top 4 worldwide based on revenue of 2015. Currently we have 12200+ employees across the globe. ICON is a $1.575bn company having its presence across 89 offices in 37 countries
 
About the position:
This is an exciting opportunity to work within a fast paced, busy environment for a leading global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries.

Working as part of the global ICON University, the purpose of this role is, to provide support for the development and delivery of learning and development solutions to meet the identified needs of ICON’s employees at all levels, enabling them to develop and grow as trusted partners to all our customers, external and internal. To support the ICON Learning management system by providing timely customer service via ICON’s help desk application.
 
The L&D Coordinator will also
 
  • Provides programme support as assigned
  • Provide support for external and internal audits and/or client requests for training documentation on study staff including preparation of employee reports (training histories or learning plans when requested) and provision of scanned or actual paper files, when necessary. 
  • Maintain departmental files, as necessary
  • Demonstrate leadership by working at a high level of quality with minimal supervision
  • Mentor and coach other Learning and development coordinators as required
  • Provide timely and professional customer service via ICON’s help desk application
  • Provide support for ICON systems that promote learning and development  
  • Ability to communicate effectively with internal and external customers
 
 
Benefits of Working in ICON

Other than working with a great team of smart and energetic people, we also offer a very competitive salary and benefits package that includes an excellent pension scheme, private health care, and life assurance and staff recognition schemes. This varies from country to country so a dedicated recruiter will discuss this with you at interview stage.

We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.

What’s Next
Following your application you will be contacted by one of our dedicated recruiters and if successful we will be able to provide you with more details about this opportunity.
ICON is an equal opportunity employer - M/F/D/V and committed to providing a workplace free of any discrimination or harassment.
 
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