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Senior Learning and Development Specialist

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About the role

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Implement and manage learning and development initiatives, including the identification of and/or development of new curricula and programmes to meet the needs of ICON’s overall business strategy.
 
Job Description
 
  • Recognize, exemplify and adhere to ICON's values, which center around our commitment to People, Clients and Performance.
  • As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
  • Act as trusted partner within HR and to Business Leaders alike, in the identification of needs and development of generic and bespoke interventions, within programmes/ workstreams of responsibility
  • Lead the development, revision, delivery, documentation and coordination a range of learning interventions to meet identified skill gaps for internal and external customers, for assigned programmes/ workstreams
  • Lead internal global ICON University learning interventions, workstreams or interdepartmental projects as assigned, owning the end to end development and delivery of same
  • Coordinate, schedule or direct the work of other L&D specialists in a matrixed environment, and mentor and train other trainers
  • Manage the scheduling, coordination and delivery of a range of learning interventions. Credibly work with and add value to audiences up to senior management level
  • (Depending on specific function) Design, develop and implement self-paced and blended online learning content and solutions
  • Proactively Evaluate and assess the effectiveness and quality of assigned learning interventions and act on outcomes and feedback to ensure interventions keep pace with and anticipate the business need
  • Build strong working relationships with relevant business leaders associated with programmes of work and subject matter experts
  • Identify and manage suitable external vendors, as appropriate, to develop and/ or facilitate learning interventions
  • Proactively Identify opportunities for continuous improvement in the design and delivery of Programmes, act on and share best practices
  • Manage the budget associated with assigned work, as applicable
  • Advise and support the design and successful implementation of Organisation Development and Effectiveness programmes and projects, as assigned.
  • Act as primary contact for internal and external audits, as assigned
  • Perform additional activities and responsibilities related to the job role and support of HR activities as required.
Benefits of Working in ICON
 
Other than working with a great team of smart and energetic people, we also offer a very competitive benefits package.  This varies from country to country so a dedicated recruiter will discuss this with you at interview stage.
We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.  
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