Senior Manager, Site Engagement

As a Site Care Partner, you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.  In this role you will be the main point of contact for investigative sites throughout a study life cycle and accountable for site start-up activities through activation.  You will also be accountable for building and retaining investigator site relationships and providing support from site recommendation through the lifecycle of studies.  Candidates must be based in Stockholm, with local language skills and able to travel 60% for this role, including some overnight stays.

Your responsibilities will include:

• Supports processes to optimize country & site selection activities including review and assessment of the draft potential site list & provide PTA output for site selection.
• Collaborate with key stakeholders providing country/regional level input to protocol feasibility, country SOC and medical practices (as applicable) under supervision.
•  Maintain a thorough knowledge of assigned protocols
• Conduct study start up activities at the site level including coordination of site activation checklist items, ICD finalization, SIV (as applicable), including management of issues that may compromise time to site activation. 
•  Ensure all the site initiation activity including training per site activation checklist, collect and / complete necessary documentation/ systems needed for site activation. 
• Partners with site monitor to ensure site monitoring readiness in anticipation of first subject first visit
• Responsible for relationship building and operational oversight of the site
• Provide study support on escalated site issues related to study delivery by coordinating communications and resolution efforts. (e.g., vendor, site contracts and payment issues etc.)
• Ensure the strategy/approach for IP and ancillary supplies for sites and country requirement throughout the lifecycle of the study
• Be accountable for effective site recruitment planning and delivery, consistent with global and/or country plan and local targets; Responsible for enrollment support and ensure progress by responding to recruitment issues from investigators.
• Maintain regular communications with investigator sites to gather status updates and drive delivery to study goals eg. recruitment, data entry timelines etc).
• Partner with local RA/ CTRO / SAP to ensure timely completion on country / local registry when applicable
• Act as operational point of contact for all site-level questions, liaising with and escalating to appropriate teams to respond and resolve questions.
• Review Site Monitoring Reports
•    Drive monitoring efficiencies and best practices for study/region/program

You will need:

• Bachelor’s degree or RN in a related field or equivalent combination of education, training and experience (estimate at least 5 years experience)
• Proficiency in local language preferred. English is required
• Experience in site management with prior experience as a site monitor
• Experience in start up activities through to site activation, conduct and close out activities
• Demonstrated knowledge of quality and regulatory requirements in applicable countries

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.