Senior Project Leader

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

Sr Project Leader:

Embrace and contribute to our culture of process improvement with a focus on streamlining our processes, adding value to our business and meeting client needs 
•    Comply with company-sanctioned processes for delivery of projects through adherence to best practices/SOPs and use of internal systems (for example, Workzone/iLearn) that enable efficient and effective execution
•    Interact with internal delivery teams including Content, Creative, Finance, and other delivery operations members to assure that projects are delivered on-time, on-budget to meet client expectations
•    Strong ability to manage high volume projects with competing timelines and resources.   Provide support for overflow and capacity needs from Account Leaders
•    Partial day-to-day contact with client
•    Take on ownership of larger more complicated projects from Project Leader
•    Provide task-based project management support, assisting the Account Services team and wider delivery teams in meeting day-to-day tasks, including project routing, timelines development and maintenance, and budget/hours management/monitoring budget, and maintaining our standards of quality and value
•    Day-to-day knowledge of project status and progress to ensure we meet client objectives, on-time and on-budget and within scope
•    Assist in fulfilling client deliverables, including securing meetings and submissions requirements
•    Coordinate submission preparation and conduct follow-up as necessary
•    Coordinate revisions
•    Own task management in time-tracking and project management systems: implements/maintains projects
•    Liaise with rest of project management group to ensure appropriate staffing throughout project lifecycle.  Monitor project staff allocation in appropriate resource management system(s)
•    Make appropriate use of technology systems and keeps all systems current as required based on SOPs
•    Support the development and maintenance of practice-specific process documents (eg, SOPs and Best Practice Guidelines)
•    Ensure team compliance with all relevant SOPs and Best Practice Guidelines
•    Support development and tracking of goals, budget, and other financial metrics for Project Management Department
•    Support identification and implementation of process improvement initiatives as appropriate
•    Support the development of proposals/SOWs by assisting with gathering information
•    Recognize out-of-scope activities and proactively communicate with client to ensure client approves budgetary and timeline implications
•    Fully trained on client systems and dedicated to compliance in use of these systems
•    Work with junior project team members to provide mentorship and training
•    General understanding of other department best practices 
•    Financial awareness of efficiencies

What you’ll need:

Bachelor’s degree

Five plus years of experience in a related area

Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

#LI-JC1