Sr Learning & Development Specialist - CRA Experience needed !
Location: Warsaw, Poland or Sofia Bulgaria
ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.
With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.
Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.
As a Senior Learning & Development Specialist, you will join a global team of professional and inspiring learning professionals. You will collaborate with teams across ICON to build and implement new curricula of training needs which will help to meet the needs of ICON’s overall business strategy.
The Role:
- *Facilitate the development, revision, delivery, documentation and coordination of a range of CRA specific learning interventions, including F2F programs, to meet identified skill gaps for internal and external customers, for assigned programmes/ workstreams
- Recognize, exemplify and adhere to ICON's values, which center around our commitment to People, Clients and Performance.
- As a member of our ICON team, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
- *Act as trusted partner within HR and to Business Leaders alike, in the identification of needs and development of generic and bespoke interventions, within programmes/ workstreams of responsibility
- Lead internal global ICON University learning interventions, workstreams or interdepartmental projects as assigned, owning the end to end development and delivery of same
- Coordinate, schedule or direct the work of other L&D specialists in a matrixed environment, and mentor and train other trainers
- Manage the scheduling, coordination and delivery of a range of learning interventions. Credibly work with and add value to audiences up to senior management level
- Design, develop and implement self-paced and blended online learning content and solutions
- *Proactively Evaluate and assess the effectiveness and quality of assigned learning interventions and act on outcomes and feedback to ensure interventions keep pace with and anticipate the business need
- *Build strong working relationships with relevant business leaders associated with programmes of work and subject matter experts
- Identify and manage suitable external vendors, as appropriate, to develop and/ or facilitate learning interventions
- Proactively Identify opportunities for continuous improvement in the design and delivery of Programmes, act on and share best practices
- Manage the budget associated with assigned work, as applicable
- Advise and support the design and successful implementation of Organisation Development and Effectiveness programmes and projects, as assigned.
- Act as primary contact for internal and external audits, as assigned
- Perform additional activities and responsibilities related to the job role and support of HR activities as required.
- Travel may be required (approximately 20 - 50%) domestic and/or international.
What you will need:
- Previous CRA experience within CRO, Pharma or Biotech company (minimum 2 years)
- Demonstrates excellent communication, training, facilitation and mentorship skills.
- Proficient in English (written and oral).
- Ability to work effectively and efficiently on global networked computers using current software applications.
- Shown ability to design and develop self-paced online learning content.
- Demonstrates knowledge of current learning technologies and principles.
- Ability to work effectively and efficiently with current learning and delivery technologies.
Benefits of Working in ICON:
Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.
At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.
ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
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