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Sr Mgr, Clinical Operations, Shanghai

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About the role

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We are looking for passionateresilient, and inspiring individuals to join our organization and are currently recruiting for Senior Manager, Clinical Operationsin Shanghai.

About the role:

As a Senior Manager, Clinical Operations at ICON, you will be responsible for the coordination, execution, control and completion of the Clinical Operations. Ensure delivery and development of the team against business metrics. Work with Leadership to develop and grow capabilities, productivity, and quality.

You will provide direction and accountability for the operational teams and their delivery at the country and site level, and provide input to Director Clinical Operations on same. You will work within the peer group to drive initiatives across the region and deliver these through their peers in their countries.

You will own the overall delivery, through your operational team, to drive execution of service, client happiness, quality and efficiencies. You will be a key contact for the country in regard to operational questions and issues, and represent Clinical Operations at Sponsor and internal audits.

You are expected to recognize the importance of and build a culture of continuous improvement with a focus on streamlining our processes, adding value to our business and meeting client needs. Carry out all substantial line management responsibilities including appraisals, goal setting and development plans. Run the local clinical operations team by empowering and mentoring them to deliver their key objectives.


To succeed you will need:

  • A University degree in medicine, science, or equivalent
  • Direct experience in a CRO/Pharmaceutical company
  • Significant proven experience in delivering high performance through team management, with prior direct Line Management experience, project management or equivalent job role.
  • Excellent management skills, developed with a collaborative approach to driving performance and success in the global environment
  • Knowledge of ICH-GCP guidelines and ability to review and evaluate medical data
  • Able to engage and motivate a team
  • Excellent written and spoken English

Why join us?

Ongoing development is vital to us, and you will have the opportunity to progress your career, with the potential to move into other related areas to improve your skill set. Our benefits package is competitive, our scope is international and we genuinely care about our people and their success. We pride ourselves on our amazing company culture, where we work as one team to achieve industry-leading results.


What’s next?

Please send your CV to Ashley Li (Ashley.Li@iconplc.com) to apply.

Following your application if you are successful, you will be invited to an initial telephone interview with one of our dedicated recruiters who will be able to provide you with more details of this opportunity.

We invite you to review our opportunities at www.iconplc.com/careers.


ICON is an equal opportunity employer - M/F/D/V and committed to providing a workplace free of any discrimination or harassment

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