Sr Mgr, Project Operations

Are you an experienced Sr Manager, Project Operations with experience in home health? Are you passionate about playing a key role in driving innovative solutions within home health for clinical research studies?

As part of the ICON family now, Symphony is the global leader in home health clinical trials making it convenient for patients to participate in clinical research by taking study visits to where they live, work, study or play!

Sr Manager, Project Operations role within Symphony at ICON plc

The Senior Manager, Project Operations serves as a client-facing and internal resource related to home health capabilities, presentations, and operations. Leveraging their operational knowledge and consultative abilities, the primary responsibility of this role is to engage with clients and internal stakeholders to describe and assess opportunities for conducting home health support within clinical trial protocols.

Role Requirements:

• Provide strategic input and operational feasibility review to proposals (RFls & RFPs) in response to client and internal requests.
• Collaborate with Business Development team members to seek understanding of client characteristics such as technical expertise, cost constraints and operational need.
• Provide home health input to proposal budgets and text via participation in strategic teleconferences or direct correspondence.
• May review budget assumptions and drivers to ensure operational feasibility.
• Advise and provide input into the global pricing algorithms - review and analysis of departmental hours by task to improve budgeting strategies, if requested.
• Interface with Senior Management, as well as other departmental heads, regarding strategic operational planning while meeting client and internal business requirements.
• Advise internal ICON leadership on emerging trends and client requests to facilitate departmental service growth and offerings.
• Assist with continuous departmental process improvements and participate in special projects periodically assigned, in addition to day-to-day duties.
• Generate, manage, & communicate reports and metrics, as may be required.
• Develop and improve training and educational materials for inter and intra departmental use, if requested.
• Represent ICON effectively and professionally in project calls, webinars, teleconferences and meetings.
• Comply with ICON administrative, training and human resources policies.
• Recognize, exemplify, and adhere to ICON's values, which center on our commitment to People, Clients, and Performance.
• Ability and willingness to travel at least 10% of the time (international & domestic: fly and drive).
• Bachelor's Degree (preferably in life sciences or healthcare) or 10 years' industry experience
• Minimum 4 years home health experience or related experience required
• Experience presenting to pharmaceutical clients
• Knowledge of clinical trial terminology and practices highly desirable
• Awareness with ICH/GCP, IATA, HIPAA and other appropriate regulations, policies and procedures
• Understanding and awareness of medical, country, and regional requirements for supporting clinical trial processes within the home setting desire

Benefits of Working within Symphony at ICON:

ICON provides Sr Manager, Project Operations with the innovative resources to be successful in delivering results, inspiring others and becoming a trusted partner. We offer an exceptional benefits package that includes a comprehensive health plan, retirement plans, highly competitive pay, corporate bonus plan, time away from work, and many other incentives amongst an opportunity to grow your career within our organization.

What's Next?

Following your application, one of our dedicated recruiters will contact you and if successful, we will be able to provide you with more details about this opportunity.

ICON is an equal opportunity employer - M/F/D/V and committed to providing a workplace free of any discrimination or harassment.

To read more about Symphony, an ICONPLC company, click here