VP, Alliance Management
Location: US (Remote)
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.
Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.
That’s our vision. We’re driven by it. And we need talented people who share it. If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.
Position Summary:
The VP, Alliance Management will oversee the effective management of an ICON strategic client program to ensure the successful development and quality delivery of the client's study portfolio while serving as a primary strategic resource with the client.
Job Description:
- Establish and maintain the strategic relationship with the client
- Accountable for the development and maintenance of the strategic relationship with the client
- Serve as the principal strategic liaison, main point of contact for the client for the development portfolio
- Serve as a liaison with strategic clients on significant project developments and new business (horizon pipeline planning)
- Identify potential for external resources (ARO)
- Ensure a consistent One-ICON I One-Team experience is realized by the client
- Keep senior management and ICON project teams informed of project status, issues, processes and strategy in relation to budget, personnel, quality and timelines
- Provide senior management with reports on a regular basis (timing to be determined for each program)
- Escalate issues and drive for resolution of study related issues internally and externally across all projects in conjunction I collaboration with the Divisional I Operational VPs, TAGs, Project Teams, other groups and divisions
- Liaise with other functional I divisional ICON senior management to improve the effectiveness of strategic partnerships, ensuring interdepartmental and interdivisional processes are efficient and cost effective
- Responsible for understanding and communicating the client's perspective /strategy to ICON and for overseeing the ICON work being conducted across all line functions and divisions
- Maintain an appropriate level of knowledge and understanding regarding project issues with the ability to "drill down" to details needed.
- Serve on Governance Committees
- Co-chair Joint Operations Committee with Client Counterpart, as appropriate
- Participate as a member of the Executive Committee, as appropriate
- Work with Business Development and Functional Departments to provide strategic direction to business development plans and support business development at strategic client meetings to ensure growth in the partnerships
- Work with BD to expand utilization of ICON services and participate in Bid Defense Activities for the clients as appropriate
- Collect and Report Metrics from strategic partnerships to help quantify improvements and/or declines in: productivity, efficiencies, costs, and quality
- Recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance.
- As a Manager, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
- Travel (approximately 50%) domestic and/or international
- Other duties as assigned
- Initiate and manage alliances as defined by the Executive VP
Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours. We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead. But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
