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AI Release Manager

  1. Sofia, Prague, Warsaw, Bucharest
JR153286
  1. IT Management
  2. ICON Full Service & Corporate Support
  3. Remote or Office
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About the role

AI Release Manager

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

As a Release Manager at ICON, you will be responsible for governing and orchestrating all releases across the multi-agent framework, agent services, and central AI platform. You will ensure that all releases delivered into production are secure, compliant, stable, and scalable, supporting the success of AI programmes and engineering initiatives.

What You Will Do:

In this role you will take ownership of the end-to-end release lifecycle, ensuring releases are well-coordinated, predictable, and aligned to programme timelines.

Key Responsibilities:

  • Own and manage the release calendar and cadence across multiple programmes and platforms
  • Plan, schedule, and orchestrate releases end-to-end, including feature releases, patches, and hotfixes
  • Coordinate cross-functional release activities across engineering, infrastructure, and security teams
  • Define and enforce release quality gates, ensuring compliance with governance, regulatory, and security requirements
  • Manage deployment processes across development, staging, UAT, and production environments
  • Monitor release performance, drive post-release reviews, and implement continuous improvement initiatives
  • Identify and mitigate release risks, ensuring stability and reliability across all deployments
  • Act as the primary point of contact for release communications, stakeholder updates, and escalation management

Your Profile:

  • Proven experience in release management, DevOps, or software engineering operations within multi-team environments
  • Experience managing platform or shared service releases across multiple concurrent workstreams
  • Strong knowledge of CI/CD pipelines, automated deployments, and release orchestration tooling
  • Familiarity with cloud platforms (Azure preferred, AWS or GCP) and containerised environments (Docker, Kubernetes)
  • Experience working within regulated or governance-driven environments, ensuring compliance and audit readiness
  • Strong stakeholder management skills with the ability to coordinate across technical teams without direct authority
  • Excellent organisational, communication, and risk management skills, with a focus on continuous improvement

#LI-JC3

#LI-Remote

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs.
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
  • Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply

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