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Clinical Operations Manager

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About the role

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"At ICON, it's our People that set us Apart"
 
ICON plc is a global provider of drug development solutions and services to the pharmaceutical, biotechnology and medical device industries. The company specialises in the strategic development, management and analysis of programs that support clinical development - from compound selection to Phase I-IV clinical studies. With headquarters in Dublin, Ireland, ICON currently, operates from 83 locations in 38 countries and has approximately 12,600 employees. Further information is available atwww.iconplc.com
 
We are looking for passionate, resilient, and inspiring individuals to join our team and are currently recruiting for a Sr. Manager, Clinical Operations. 
 
The Sr. Manager, Clinical Operations is responsible for:
  • Coordination, execution, control and completion of Clinical Operations.
  • Ensuring delivery and development of the Clinical Operations team against key metrics.
  • Working with Leadership to develop and grow capabilities, productivity, and quality.
  • Provide direction and accountability for the operational teams and their delivery at the China regional and site level.
  • Provide direction and accountability for the operational teams and their delivery at the regional and site level.
  • Resourcing, line management, training, functional delivery and input on discussions around quality and operational delivery measurements within the Clinical Operations group.
  • Conduct regular 1:1 discussions with direct reports and lead team meetings at regional and manager team level.
  • Assist with training for CRA Managers and Associates as required.
  • Contact for region in regard to operational questions and escalations.
  • Work with Director/Senior Director and/or VP Clinical Operations to communicate all critical issues, business growth opportunities, developing key relationships as well as providing input regarding budgeting discussions to drive productivity and quality within the region.
  • Drive overall delivery at site and regional level, through your operational team to drive execution of service, client satisfaction, quality and efficiencies.
  • Represent Clinical Operations at Sponsor and internal audits.
  • Travel (approximately 50%) domestic and/or international
 
Competitive Candidates are required to have the following Education and Experience:
 
  • Bachelor’s degree
  • Minimum 6 years Clinical Research experience that includes a minimum 4 years relevant experience as a Senior CRA or Principal CRA (in a Lead CRA role), or at least 2 years as a Project Manager, CRA Manager or equivalent job role
  • Excellent management skills, developed with a collaborative approach to driving performance and success in a global environment
  • Direct experience managing Clinical Research Associates is
 
We provide equal opportunity to all qualified applicants and employees by prohibiting discrimination in employment decisions because of race, color, religion, sex, national origin, age, veteran status or disability.
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