Clinical Operations Manager job in

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ICON is proud to have won the Best Contract Research Organisation Award at the annual Scrip Awards 2017.

As a top 5 CRO in the world, we are looking to strengthen our Clinical Operations team in the US.

We are looking for passionate, resilient, and inspiring individuals to join our team and are currently recruiting for a Manager, Clinical Operations.

The Manager, Clinical Operations is responsible for:

Coordination, execution, control and completion of Clinical Operations for a US region.
Ensuring delivery and development of the Clinical Operations team against key metrics.
Working with Leadership to develop and grow capabilities, productivity, and quality.
Provide direction and accountability for the operational teams and their delivery at the US regional and site level.
Provide direction and accountability for the operational teams and their delivery at the regional and site level.
Resourcing, line management, training, functional delivery and input on discussions around quality and operational delivery measurements within the Clinical Operations group in the US region.
Conduct regular 1:1 discussions with direct reports and lead team meetings at regional and manager team level.
Assist with training for CRA Managers and Associates as required.
Contact for region in regard to operational questions and escalations.
Work with Director/Senior Director and/or VP Clinical Operations to communicate all critical issues, business growth opportunities, developing key relationships as well as providing input regarding budgeting discussions to drive productivity and quality within the region.
Drive overall delivery at site and regional level, through your operational team to drive execution of service, client satisfaction, quality and efficiencies.
Represent Clinical Operations at Sponsor and internal audits.

Competitive Candidates are required to have the following Education and Experience:

Bachelor’s degree
Minimum 6 years Clinical Research experience that includes a minimum 4 years relevant experience as a Senior CRA or Principal CRA (in a Lead CRA role), or at least 2 years as a Project Manager, CRA Manager or equivalent job role
Excellent management skills, developed with a collaborative approach to driving performance and success in a global environment
Direct experience managing Clinical Research Associates is preferred

We provide equal opportunity to all qualified applicants and employees by prohibiting discrimination in employment decisions because of race, color, religion, sex, national origin, age, veteran status or disability.

Impactful work. Meaningful careers. Quality rewards.

At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential.
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