Clinical Operations Manager

Clinical Operations Manager

South Africa, Johannesburg

At ICON, it's our people that set us apart.

As a Clinical Operations Manager within our Global Site Network group, you will oversee the management of the local site teams with a focus on driving forward t quality of service, high patient recruitment and expedited start up times across our site network.

You oversee the relationship with our key local affiliated clinical sites and provide line management for country staff. In addition, you will implement process improvement initiatives to drive forward to success of the group.

The role

• Maintain high performing team including performance reviews with staff, ensure effective training and development opportunities for team members
• Oversee site relationship with various internal and external stakeholders
• Manage a clear reporting process for projects
• Implement continuous review of process improvement
• Act as the point of escalation for site management activities
• Collaborate with our centralized Site Network team based in the UK on global project
• Participate in bid defense meeting, as and when applicable

Why join us?

Ongoing development is vital to us, and as a Clinical Operations Manager you will have the opportunity to progress your career, with the potential to move into other related areas to enhance your skill set. Our benefits package is competitive, our scope is international and we genuinely care about our people and their success.

What you need

• Preferred industry experience in clinical research, ideally in a Site Management Organisation
• Preferred line management experience
• Awareness and understanding of Clinical Research protocols and demands, ideally understanding ICH-GCP
• Strong verbal and written skills, executive presence and good business acumen
• Bachelor's Degree in medicine, science or business/ communication, or your equivalent working experience
• Willingness to travel up to 20% as needed

What's Next?

Following your application, we will contact you and one of our dedicated recruiters will be able to provide you with more details about this opportunity.

ICON is an equal opportunity employer - Minorities/Females/Disabled/Veterans and committed to providing a workplace free of any discrimination or harassment. #LI-RL1