Clinical Trial Supply Manager

Clinical Trials Supply Manager

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

As a Clinical Supplies Project Manager at ICON, you will design and analyse clinical trials, interpreting complex medical data, and contribute to the advancement of innovative treatments and therapies.

What You Will Do:

The CTSM is the CI single point of contact for the study team (Central & LOC’s). 
The CTSM is accountable for the set-up and follow-up of the logistical activities from the initiation of a draft concept protocol until the the product delivery to the final depot.

Key responsibilities include:

• For a project or a group of studies covering different projects, ensure effective interface between CSC and Clinical Study Team including the Study Delivery Lead, Local Delivery Lead, Label expert, pack-expert, depot and Distribution expert and their related quality partners, by providing input in study protocol, provide logistic instructions for investigational sites, informing about logistic requirements and due dates, supply issues. 

• Be the Clinical Study Team voice within CSC  to communicate needs and constraints in terms of logistic supply management & logistic support. 

• Provide input in development of the study protocol and related documents.

• Establish operational feasibility of each new study protocol and escalate detected feasibility issues at both Clinical Study team, Clinical Supply Operations and Portfolio Manager (PFM).

• Report newly planned studies and new demand in ongoing studies to planning team  to ensure capacity feasibility is done.

• For each study, define the operational set-up in order to align flows, operational strategies and activities (label creation, label/pack warehouse & distribution), ensure alignment with the other stakeholder’s constraints and develops study logistical plan and including detailed schedule and budget.

• Own the supply chain processes and documents. Ensure that all study related activities are  operationally set-up and conducted in  CSC in line with the approach agreed with the study  team.

• Manage and set-up the collaboration with the world-wide depots selected for the clinical study in line with the local requirements defined with the countries involved in the study.

• Study follow-up and guarantee study continuity by ensuring vaccine re-supplies are done in time according to the recruitment strategy and changing needs of the studies and countries.

• Ensure study milestones are respected by Clinical Supply Operations based on the planning information provided by the Production planner.

• Acts as the single point of contact for review of study timings and to (re)negotiate due dates.

• Follow up on study KPIs, identify trends and ensure problems are addressed. 

• Act as Subject Matter Expert for one or several processes of the team. Ensure standard processes and ways of working are in place across all project and studies for all key activities of CTSMs. 

Your Profile:

You will have solid project and programme management experience, with the ability to manage competing priorities and develop your team.

Required qualifications and experience:

• Bachelor's degree in a relevant field, such as pharmacy, life sciences, or supply chain management.

• Proven experience in clinical supplies project management within the pharmaceutical or biotech industry.

• Strong understanding of regulatory requirements related to clinical trial supply management.

• Excellent organizational and communication skills, with the ability to guide cross-functional teams and drive project success.

• Problem-solving mindset, with the ability to adapt to changing project dynamics and implement effective solutions.

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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply