JUMP TO CONTENT

Dir, Medical Safety Services

JR069859

About the role

This vacancy has now expired. Please click here to view live vacancies.

At ICON, it's our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients' lives.

Our 'Own It' culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That's our vision. We're driven by it. And we need talented people who share it.
If you're as driven as we are, join us. You'll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you'll be helping shape an industry.

JOB FUNCTIONS

  • Provide leadership and management of global PVSS employees to ensure project and departmental deliverables are being met on time, within budget limits, and within approved quality levels to support achievement of the department's overall goals and objectives.

  • Be an integral part of the PVSS senior leadership team and take responsibly for global departmental initiatives

  • Manage and develop staff, including quality standards, adequacy of training, job performance/ contributions, work quality and career development.

  • Recognize, exemplify, and adhere to ICON's values, which center on our commitment to People, Clients, and Performance.

  • Takes initiative in the ongoing process improvement for quality and compliance.

  • Act as the first level of escalation for a portfolio of client studies and project

  • Develop, expand and maintain excellent client and internal stakeholder communication and relationships; by collaborating and demonstrating expertise in PVSS process for clients as well as internal cross functional groups

  • Actively participate in proposal development, business development and sales activities to drive department growth

  • Actively review, plan, forecast for proper resourcing for necessary global programs or project's needs, ability to recognize, justify and request participate in hiring and interviewing

  • Travel (approximately 10%) domestic and/or international. None expected during current pandemic.

EXPERIENCE, SKILLS, KNOWLEDGE REQUIREMENTS

Required:

  • 6 years of previous pharmacovigilance/safety experience in a CRO or pharmaceutical setting

  • Experience of people management (including mentoring and development of staff)

  • Oversight of financial data (e.g. project profitability)

  • Excellent communication and client relationship building skills

  • Strong sense of responsibility and ownership to deliver quality services.

Preferred:

  • Direct CRO experience

  • Involvement in Business Development (e.g. presentation to new clients, generating quotes)

  • Leading or working on global initiatives

  • Management of globally located staff

  • Both clinical and post-marketing PV experience




Benefits of Working in ICON:
Our success depends on the quality of our people. That's why we've made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals - both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans - and related benefits such as life assurance - so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you'll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

List #1

Day in the life

Headshot image of male
Inside ICON Bulgaria: Career Insights from Dimitar Karzhin, Site Head

Teaser label

Our People

Content type

Blogs

Publish date

10/08/2025

Summary

A Career Built on Purpose: Dimitar's Journey at ICON Plc Dimitar Karzhin’s career path is not one he could have predicted. What began with a decade as a practicing General Practitioner in Bulgaria l

Teaser label

Discover valuable career insights and leadership lessons from Dimitar Karzhin, Site Head of ICON Plc Bulgaria.

Read more
Man at standing computer desk
10 Steps to Building a Professional LinkedIn Profile

Teaser label

Career Progression

Content type

Blogs

Publish date

09/19/2025

Summary

How to Build a Strong LinkedIn Profile That Attracts Employers LinkedIn is no longer just a digital CV. It is a professional network, a space to showcase your skills and a platform to connect with

Teaser label

Discover practical tips on creating a professional profile, networking effectively and growing your career online.

Read more
Shaping a Career in Clinical Research

Teaser label

Our People

Content type

Blogs

Publish date

09/16/2025

Summary

Growing with ICON: Christina’s Journey in Clinical Operations and Quality Leadership At ICON, we are proud to showcase the incredible journeys of our colleagues who make a real impact on pati

Teaser label

Read about Christina’s journey from CRA to Clinical Operations Manager at ICON Strategic Solutions.

Read more
View all

Similar jobs at ICON

Global Quality Trainer

Salary

Location

US, Blue Bell (ICON)

Location

Blue Bell

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Human Resources

Job Type

Permanent

Description

We are currently seeking a Senior Learning & Development Specialist to join our diverse and dynamic team. As a Senior Learning & Development Specialist at ICON, you will be integral in shaping and del

Reference

JR136972

Expiry date

01/01/0001

Melissa Benner Read more Shortlist Save this role
Clinical Trial Manager (early oncology)

Salary

Location

Canada, Burlington

Location

Montreal

Burlington

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Clinical Trial Management

Job Type

Permanent

Description

What you will be doing Manage the day-to-day operations of assigned trials and responsibilities to ensure completion per established project team goals and objectives in compliance with applicable GCP

Reference

JR136984

Expiry date

01/01/0001

Jonathan Holmes Read more Shortlist Save this role
Senior Medical Writer

Salary

Location

US, Blue Bell (ICON)

Location

Burlington

Blue Bell

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Medical Writing

Job Type

Permanent

Description

We are currently seeking a Principal Medical Writer to join our diverse and dynamic team. As a Principal Medical Writer at ICON, you will be responsible for leading the development of high-quality reg

Reference

JR136840

Expiry date

01/01/0001

Brendan Hoey

Author

Brendan Hoey
Read more Shortlist Save this role
Clinical Research Associate - Oncology - Midwest (Field Based)

Salary

Location

United States, St. Louis, Chicago, Denver, Minneapolis, Kansas City, Tucson

Department

Clinical Monitoring

Location

Chicago

Denver

Kansas City

Minneapolis

St. Louis

United States

Tucson

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Clinical Monitoring

Job Type

Permanent

Description

As a Clinical Research Associate you will be joining the world’s largest & most comprehensive clinical research organization, powered by healthcare intelligence.

Reference

2025-121673

Expiry date

01/01/0001

Monica Hawkins Read more Shortlist Save this role
Senior Associate Study Manager

Salary

Location

UK, Reading

Location

Reading

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Clinical Trial Management

Job Type

Permanent

Description

We are currently seeking a Clinical Trial Manager to join our diverse and dynamic team at ICON Plc. In this critical role, you will be responsible for overseeing the planning, execution, and successfu

Reference

JR137123

Expiry date

01/01/0001

Dominic Brady

Author

Dominic Brady
Read more Shortlist Save this role
Senior Line Manager, Clinical Operations.

Salary

Location

UK, Reading

Location

Paris

Reading

Mannheim

Remote Working

Office or Home

Business Area

ICON Strategic Solutions

Job Categories

Clinical Operations Management

Job Type

Permanent

Description

We are currently seeking a Senior Manager, Clinical Operations to join our diverse and dynamic team, and function as the Global Clinical Operations Lead for an allocated program of FSP work.Externally

Reference

JR136945

Expiry date

01/01/0001

Dominic Brady

Author

Dominic Brady
Read more Shortlist Save this role
View Jobs

Browse popular job categories below or search all jobs above