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Director, Learning Solutions

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About the role

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ICON University, our Centre of Excellence for Organisational Learning and Development, is seeking to recruit a Director of Learning Solutions.  This is a fantastic opportunity to lead a team to shape and manage the technology solutions we have to enable the effective learning for all of our stakeholders globally across ICON. You will be setting the agenda for the management and development of learning systems to support the design, development and delivery across the breadth of Instructor led, online and blended learning solutions, and managing the operation of our learning technology infrastructure.
 
The successful candidate will have a strong background in enterprise application development, delivery and management in a Global corporate context, familiarity with a range of Learning, HR and Talent Management systems, a deep understanding of learning and learning delivery, and the ability to design and think innovatively in the learning technology space.
 
Role responsibilities:
 
  • Lead the ICON University learning design and production process end-to-end (across all formats and modalities including Online, ILT and Blended) ensuring effective and efficient learning solutions are created to meet learning needs.
 
  • Lead the design and media teams, fostering a culture of continuous improvement with a focus on streamlining our processes, curriculum, and learning platforms, to ensure we add value to the business and meet our clients’ needs
 
  • Mange the integrations of our media/platforms to ensure an efficient and seamless interaction for learners across ICON.
 
  • Analyse current data to drive innovation in learning formats and delivery modalities, challenging the status quo and driving the efficacy of learning.
 
  • Project Manage key development projects across multiple stakeholders ensuring adherence to timelines and budget
 
  • Responsible for identifying and managing external vendors who can support our design philosophy and who partner with ICON to deliver effective and engaging solutions
 
  • Responsible for managing the production budget across all outsourced projects and also key system budgets ensuring strong return on investment
 
  • Provide proactive consultative services and value added recommendations for the ICON U Management Team and business in partnership with our HR colleagues.
 
  • Proactively work with the ICON University Senior Management team in the creation of the broader ICON University strategy
  • Responsible for identifying and managing external vendors who can support our design philosophy and who partner with ICON to deliver effective and engaging solutions
 
  • Responsible for managing the production budget across all outsourced projects and also key system budgets ensuring strong return on investment
 
  • Provide proactive consultative services and value added recommendations for the ICON U Management Team and business in partnership with our HR colleagues.
 
  • Proactively work with the ICON University Senior Management team in the creation of the broader ICON University strategy
 
 
Skills and Experience Required:
  • Minimum 7 years in a leadership role, managing Learning, HR or Talent systems and teams in a corporate and commercially savvy environment.
  • Has designed and overseen the implementation of large scale enterprise learning solutions, especially in the HR or Talent space. Highly experienced in systems and software development methodologies and practices.
  • Familiar with a range of relevant learning-related systems and solutions (LMS, CMS, Social platforms, Web Classroom/vILT solutions, Knowledge management systems, Assessment and Evaluation solutions, Mobile Learning solutions etc)
  • Expertise in a range of standard technologies including some/all of web technologies (html5, xml, javascript, JSON etc), learning technology standards (SCORM, Tin Can/xAPI), databases and related technologies (SQL etc), open source platforms and solutions etc.
  • Familiar with wider HR and Talent systems, including experience of data and related systems integration practices
  • Up to speed on latest innovations in learning technology (for example Immersive and AR-based simulations, location-based approaches, adaptive technologies, analytics and data-driven learning, tags, wearables and devices etc)
  • Proven experience in managing a geographically dispersed team and of leading in a matrix or global organisation
  • Understands enterprise-level transformational programmes and has experience developing effective change management plans
  • Significant experience in leading large scale organizational change efforts
  • Ability to manage multiple priorities simultaneously
  • Strong analytic, and project management skills and a keen ability to successfully partner with and work through others.
  • Strong communication skills and excellent interpersonal skills to lead and motivate a team and to engage stakeholders in identified solutions.
 
Education Requirement:
  • BA, BSc degree in Computer Science, IT systems, Learning Technology or similar
  • Masters Degree or higher in Information Systems, Business Systems Management, IT
Benefits of Working in ICON
 
ICON enjoys a strong reputation for quality and is focused on staff development.  We make it our mission to attract the most diverse and creative minds into the business and we continually strive to provide opportunities for our people to excel, grow and build a great career.  We understand that our greatest asset is the skills and talents of our people and they are truly what set us apart. 
 
Other than working with a great team of smart and energetic people, we also offer a very competitive benefits package.  This varies from country to country so a dedicated recruiter will discuss this with you at interview stage. We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.  
 
ICON is an equal opportunity employer - M/F/D/V and committed to providing a workplace free of any discrimination or harassment
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