Director, Medical Safety Services

Director, Medical Safety Services - EMEA

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

The Role:
To direct Medical and Safety Service projects including but not limited to functional service provider contracts and post marketing surveillance teams to ensure projects run efficiently, accurately and in accordance with ICON standards, regulatory requirements, and contractual obligations to sponsors

• To direct Medical and Safety Service staff/teams as assigned

• To direct regional administration of applicable Medical and Safety Services systems, as directed by senior management

• Assist in providing QPPV services

• Acquire and expand medical and safety services business

To be successful in the role, you will have:

• Post COVID Travel (approximately 10%) domestic and/or international
• Direct Medical and Safety Service operations, including work distribution, supervision of assigned projects, departmental audits and supervision and mentoring of staff to ensure tasks are completed in accordance with ICON SOPs, Project Specific Procedures, and other applicable regulations
• Serve as a Project Director as assigned on standalone safety, DMC or Endpoint projects including provision of project governance, and oversight of timelines and budgets as appropriate
• Provide line management of all assigned staff
• Direct regional safety system administration and safety database activities to ensure compliance with SOPs, SSPs, and other applicable regulations, as requested
• Keep senior management appraised of any potential/actual study or staffing issues or risks and develop solutions for same
• Actively identify new business development opportunities and prepare business development proposals and client presentations as needed
• Monitor metrics, performance and staffing and issue reports to senior management
• Direct the re-engineering of and implementation of process improvement to improve the efficiency of assigned projects and global MSS processes
• Assist in providing QPPV services as assigned

You will need:
• Significant Medical Safety Services experience including experience in Pharmaceutical/CRO experience.
• Strong organizational skills, ability to manage multiple tasks and meticulous attention to detail.
• Excellent written and communication skills
• Good written and spoken English.
• Proficient in the use of Microsoft Office.
• Bachelor’s degree, or local equivalent, in the sciences, or equivalent experience qualification. Masters’ degree or higher in the sciences, preferred.

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply