Director, Regulatory Quality Services
TA Business Partner
- Full Service Division
About the role
This vacancy has now expired. Please click here to view live vacancies.
Director, Regulatory Quality Services
At ICON, our people set us apart.
As a global provider of drug development solutions, our work is serious business. But that doesn't mean you can't have fun while you do it. With our vision to be the partner of choice in drug development, we hire only the best and brightest in the industry. Are you one of them?
We are looking for passionate, resilient, and inspiring individuals to join our Strategic Regulatory Affairs (SRS) team. SRS are a global team of regulatory strategists from pharma, CRO and agency backgrounds, with expertise in drug development, regulatory strategy and operational implementation, CMC and quality assurance. We deliver global strategic regulatory consulting, dossier management services and GMP Quality services. As the Director, Regulatory Quality Services you will be responsible for the oversight of the Strategic Regulatory Services (SRS) Quality team who focus on conduct of Quality activities for clients ensuring adherence to GMPs and for growth and development of the team through business development activities.
The role
- Manage and oversee the SRS Quality team
- Act as Head of Quality for clients and for ICONs Canadian Drug Establishment Licenced entity, C.R.I., as the head of the qualified unit for clinical and commercial drug releases and to ensure maintenance of all aspects of GMP Quality Systems
- Serve as a resource for SRS team members and colleagues, providing advice on project and quality assurance strategies
- Prioritize and manage client projects, including managing client relationships and budgets
- Prepare, assist and lead agency and client audits, all the while maintaining a positive working relationship
- Identify client quality assurance and compliance issues and develop effective strategies
- Maintain current GMP knowledge for self and team, as well as global awareness of Quality issues and other Regulatory agency approaches
- Provide strategic GMP quality advice to clients and within the ICON organization
- Identify business development opportunities, participate in or conduct potential client consultations and proposal preparation to bring in new clients
- Provide thought leadership, speak at conferences and webinars, as appropriate
What you need
- Minimum of 12-15 years related experience in a Quality Assurance/Quality Systems setting, with emphasis on Canadian and US GMP
- Minimum of a Bachelor's degree or local equivalent
- Have recent, ongoing experience in a pharmaceutical GMP regulated environment
- Ideally be located in the Greater Toronto Area, Canada
Why join us?
Ongoing development is vital to us, and as a Director, Regulatory Quality Services you will have the opportunity to progress your career, with the potential to move into other related areas to enhance your skill set. Our benefits package is competitive, our scope is international and we genuinely care about our people and their success.
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. Learn more about Our Culture at ICON
Day in the life
Teaser label
IndustryContent type
BlogsPublish date
02/16/2026
Summary
What Sponsors, CROs, and Sites Each Do Clinical research brings together many organisations, each with a specific role in delivering a clinical trial. For those new to the industry, the relationsh
Teaser label
Our PeopleContent type
BlogsPublish date
02/05/2026
Summary
Building expertise through diverse roles and continuous learning Sinéad McKeon's career at ICON demonstrates how scientific training can evolve into strategic leadership. Now a Senior Manager in Lab
Teaser label
Our PeopleContent type
BlogsPublish date
02/05/2026
Summary
Shaping the Future of Patient Safety At ICON, patient safety is the foundation of everything we do. Hassan Aljobori, Director of Pharmacovigilance, shares his journey through nine years of growth
Similar jobs at ICON
Salary
Location
Mexico, Mexico City
Location
Mexico City
Remote Working
Office Based
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Support
Job Type
Permanent
Description
We are currently seeking a Clinical Trial Administrator to join our diverse and dynamic team. As a Clinical Trial Administrator at ICON, you will play a pivotal role in assisting with the design and a
Reference
JR144669
Expiry date
01/01/0001
Author
Ana TelloAuthor
Ana TelloSalary
Location
Brazil, Sao Paulo
Location
Sao Paulo
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Drug Safety
Job Type
Permanent
Description
We are currently seeking a Graduate Pharmacovigilance Associate to join our diverse and dynamic team. As a Graduate Pharmacovigilance Associate at ICON, you will play an essential role in supporting t
Reference
JR144405
Expiry date
01/01/0001
Author
Tulio SanquizAuthor
Tulio SanquizSalary
Location
Brazil, Sao Paulo
Location
Sao Paulo
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Drug Safety
Job Type
Permanent
Description
We are currently seeking a Graduate Pharmacovigilance Associate to join our diverse and dynamic team. As a Graduate Pharmacovigilance Associate at ICON, you will play an essential role in supporting t
Reference
JR144424
Expiry date
01/01/0001
Author
Tulio SanquizAuthor
Tulio SanquizSalary
Location
Brazil, Sao Paulo
Location
Sao Paulo
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Drug Safety
Job Type
Permanent
Description
We are currently seeking a Pharmacovigilance Associate to join our diverse and dynamic team. As a Pharmacovigilance Associate at ICON, you will play a vital role in monitoring and ensuring the safety
Reference
JR144413
Expiry date
01/01/0001
Author
Tulio SanquizAuthor
Tulio SanquizSalary
Location
US, Blue Bell (ICON)
Location
Burlington
Blue Bell
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Corporate Support
Job Type
Permanent
Description
We are currently seeking a Site Contract and Budget Specialist to join our diverse and dynamic team. At ICON, you will play a pivotal role in managing contractual agreements, ensuring compliance, and
Reference
JR143207
Expiry date
01/01/0001
Author
Brandon PupekAuthor
Brandon PupekSalary
Location
United States of America
Location
Multiple US Locations
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Corporate Support
Job Type
Permanent
Description
We are currently seeking a Contract Manager to join our diverse and dynamic team. As a Contract Manager at ICON, you will play a pivotal role in overseeing the contracts management process, negotiatin
Reference
JR144701
Expiry date
01/01/0001
Author
Kala MurphyAuthor
Kala Murphy