At ICON, it's our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients' lives.
Our 'Own It' culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.
That's our vision. We're driven by it. And we need talented people who share it.
If you're as driven as we are, join us. You'll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you'll be helping shape an industry.
We are now recruiting for a Director, Site Networks. You will be responsible for the overall direction, coordination, execution, control of Site Network Operations within the US. You will ensure delivery and development of the Site Network management team against key performance indicators. You will drive the completion and delivery of the end to end service through a direct communication with network staff and close management of Site Network metrics. You will deliver quality performance and streamlined process efficiencies to enable ICON develop and grow Site Network capabilities within the US. Reporting to Senior Director, Site Networks / or the VP Site Networks you will work to develop and grow the capabilities, productivity and quality levels. You will provide leadership, direction and accountability for the operational teams and their delivery .
The role:
- Responsibilities in regard to resourcing, line management, training, functional delivery and agreeing high quality measurements within the Site Networks team at country level. Collaboration with the Senior Director or VP on the above.
- Leading the overall delivery, through your management team, to drive execution of service, client satisfaction, quality and efficiencies.
- Overall budgeting responsibilities for your country to drive productivity and quality within the region.
- Communicate with the Senior Director and/or VP Site Networks, on all critical issues and business growth opportunities. To keep your Senior Director or VP informed of all critical sponsor issues and the solutions that are being worked on.
- Developing key relationships with the wider business both locally at country level
- Drive innovation and continuous improvement in all areas of responsibility
- Travel (approximately 10%) domestic and/or international
- Recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance.
- As a Manager, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
- Other duties as assigned
You will need:
To have a passion and enthusiasm for growing clinical research access for patients and clinicians. Dedication in driving new innovations and technologies that support overall performance of the Site Network. The ability to build connections within the larger ICON organization to streamline efficiencies between business units. A strong will to succeed that permeates through your direct team members.
Benefits of Working in ICON:
Our success depends on the quality of our people. That's why we've made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals - both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans - and related benefits such as life assurance - so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you'll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
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