Global Program Director for GSS Strategic Programs

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

The Role:

You will be responsible for taking a global programmatic approach to recruitment for GSS key clients by acting as the SPOC for all global recruitment activity for our major clients with a focus on driving up fulfilment, reducing TTF and resolving any pipeline challenges. You will support the optimization of recruitment operations in line with our key clients' demands.

Key responsibilities:
Provide recruitment oversight to key GSS global programs and work closely with assigned Ops leads and regional recruitment teams to ensure quality and timely recruitment delivery

• Has a global overview and understanding of all active & prospective roles for their programs under their remit
• Generates weekly global reports per client detailing pipeline for all roles per campaign
• Understands pipeline challenges and collaborates with the regional recruitment teams and Ops team to ensure successful resolution
• Builds relationship with key client stakeholders
• Attends client meeting to give recruitment updates and solutions
• Partners with the Global Sourcing Hub to develop pro-active sourcing strategies to support global client programs

To be successful in the role, you will have:

• 10+ years of experience in CRO, Agency or Recruitment role with 5+ years leading a team, clinical research industry is preferred.
• Bachelor's Degree or local equivalent, in business, human resources, life sciences, medicine or related discipline.
• Demonstrated significant leadership and managerial skills.
• Proven experience of successfully managing Directors/Managers and/or complex environment & delivering business results.
• Effective manager of complex multidisciplinary decision making
• Proven track record of leading high profile initiatives.
• Ability to liaise successfully with all levels of management at DOCS, vendors, and clients.
• Ability to operate in a multi-cultural environment.
• Ability and willingness to travel locally, regionally and internationally

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That's why we are committed to developing our employees in a continuous learning culture - one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.