Inside Sales Specialist I

Inside Sales Specialist I - Hybrid - Mexico City

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

We are currently seeking an Inside Sales Specialist I (Sales Analyst) to join our diverse and dynamic team.

As an Inside Sales Specialist I at ICON, you will play a pivotal role in supporting Account Development Manager’s with their prospecting efforts, driving RFP (request for proposal) volume and delivering on set tasks set to specific timelines.

What you will be doing

Working as part of a specialist Sales Analyst team, your main goal will be to identify new prospective customers and sales opportunities for ICON. Main duties include:

• Producing reports regarding new prospective clients (company clinical development pipelines, asset information, key contacts, recent news headlines etc.)
• Providing Account Development Manager’s with key intel to support them with their prospecting/engagement efforts
• Utilising data analysis tools to review market trends
• Supporting ICON’s Marketing-led sales initiatives
• Tracking leads and updating Salesforce (CRM system) to ensure accurate and timely reporting
• Engaging with internal stakeholders to understand their support requirements

Your profile  

• Bachelor's degree in Health Sciences or similar
• Knowledge or a keen interest in the CRO/Biotech and Pharma industry
• Previous experience in a CRO, biotech, med-tech or pharma company within a data analysis and/or sales function
• Strong analytical skills – advanced use of Microsoft Excel, BI Publisher, or similar
• Experience of working with a CRM
• Excellent communication and interpersonal skills with the ability to build rapport and establish trust with internal stakeholders
• Goal-oriented mindset with a drive to achieve set deliverables whilst working to specific timelines

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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply