Laboratory Supervisor
Talent Acquisition Specialist
- Full Service Division
About the role
This vacancy has now expired. Please see similar roles below...
Job Title: Laboratory Supervisor
Location: Ireland, Dublin
ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.
With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.
Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.
Purpose of the role:
- To ensure the Central Laboratory is meeting the highest quality standards. To Supervise the technical staff and perform the general technical assignments and testing in the section in accordance with current procedures and quality standards, under the supervision of the Manager or above, ensuring that turnaround times agreed in each contract are met.
- As a Supervisor, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
- Supervises the daily activities of the laboratory department within quality and budgetary guidelines. Ensures work in accordance of agreed turn around time by daily review of department pendings. Monitors and review proficiency testing, operational and department budget, laboratory quality control data, quality control systems and corrective actions.
- Perform technical assignments and testing and issue reports in accordance with written procedures.
- Adheres to written internal and external quality control procedures in order to ensure the quality of the results. To evaluate means and standard deviations for quality control materials and maintain Corrective action logs as appropriate.
- Responsible for the quality and timelines of technical procedures to ensure full compliance with CAP, relevant regulations and other relevant standards as determined by the company. Ensuring the laboratory adheres to standard operating procedures and protocol requirements during the course of each day.
- Monitors reagents and supplies for section and assists in the performance of all related tasks for managing inventory.
- Builds strong and effective teams, valuing different contributions; works with and through others, involving people in issues that affect them. Assist management in the recruitment and selection of staff.
- Operates independently with a willingness to make decisions; Projects credibility and makes a professional and positive impression on others; Monitors progress and holds self and others accountable. Liaise with clients, vendors and staff on all department issues.
- Effectively monitors laboratory operations in section and provides guidance to staff for all issues that arise including but not limited to, instrument failures, reagent/ quality control issues, sample integrity issues, delays in testing and communication of abnormal result.
- Identifies the key elements of a situation and any gaps and inconsistencies in data. Makes rational judgements from available information and analysis. Actively participates in Root cause analysis investigations and process improvement initiatives.
- Creates an environment that motivates people; Identifies development opportunities for self and others; Acts as a coach and mentor and shares expertise. Maintain a positive working environment ensuring staff motivation in particular periods of high workloads. Maintain low levels of staff turnover, actively contributing to the retention of key individuals.
- Assists in the evaluation of and validation of new methodologies and instrumentation works closely with Global Validations Department.
- Establishes good relationships internally and externally. Interacts with other departments, such as Project Management, LIS, Scientific Affairs, Global Validations, QA, Client Services and Global Labs. Also Interacts with clients and internal/external auditors.
- To recruit, train and develop staff in the various sections of the laboratory as required. Performs continuing education of laboratory staff in the various sections of the laboratory and sample management as required. Responsible for the evaluation of work performance of Technical laboratory staff in the section and for employee performance evaluations.
- Ensure there are sufficient personnel to cover workflow through staffing rosters, holiday approvals and overtime scheduling if required. Organize staff to work outside of normal working hours when required.
- Responsible for investigating temperature monitoring system response time.
- Any other relevant tasks as assigned by management.
- Consults, if applicable, with laboratory management prior to reporting out grossly abnormal results, and notifies the lab manager when an out of control test run is encountered
Supervision:
- Over-see work performed by all staff.
- Sets priorities for the team to ensure task completion; coordinates work activities of others.
- Evaluates performance of staff and develops supporting staff skills, encourage growth and provide regular performance feedback.
- Mentors and coaches staff. Trains new employees.
- To deputise for the Manager or above in the event of his or her absence.
What you will need:
- Bachelors' degree in Medical Technology or equivalent. OR
- A BSc degree in Medical Laboratory Science/Biomedical Science majoring in Chemistry, Haematology, Immunology, and/or Infectious Diseases.
- A postgraduate qualification such as FIBMS/FAMLS/ASCP or MSc/PhD with Flow Cytometry experience is desirable.
- At least six years of relevant experience and substantial managerial experience.
- Compliance with all health and safety legislation and awareness of employee responsibilities in this context. Basic knowledge of immunization requirements for the role of occupational health professions.
- Proficient and Compliant with all CAP and local agency regulatory requirements.
- Excellent knowledge of Microsoft Office.
- Fluency in English both written and oral.
- Demonstrated ability to manage multiple tasks with good organization skills and good attention to detail. Ability to work as part of, and set the example of performance standards for a team.
- Ability to work in conformance with standard operating procedure and conditions with a systematic approach to tasks committed to seeing things through to completion.
- Demonstrated ability to keep accurate, legible records and recognize the need to handle these records and all other information in line with GCP/GLP/GDP.
- Familiar with the operation of laboratory equipment with a demonstrated ability to check that equipment is functioning within its specifications and to respond appropriately to abnormalities.
- Demonstrates the ability to understand the principles of quality control, quality assurance. Knowledge of the role of audit and review in quality management, including quality control, quality assurance and the use of appropriate outcome measures.
- Demonstrates patience and knowledge of laboratory operations to act as a mentor to section team, identifying and developing each person's unique talent with a view to achieving department/company objectives.
- Customer Focused -providing timely, confident, reliable and friendly service to all our internal and external customers and inspiring the team to follow your example.
- Demonstrates a high level of personal integrity and ethical behavior with a responsible and mature approach to work duties. A willingness to lead from the front and inspire by example.
- Action oriented demonstrating the ability to handle workload demands resulting in the generation of large amounts of data and to trouble shoot issues timely when required.
- Creative and enthusiastic with the ability to suggest and assists in implementing process improvement initiatives.
- Ability to confidently interact with all levels in the organization and provide senior management with valued feedback.
- Basic working knowledge of LIMS with the desire to achieve the mathematical, computational and instrumentation skills necessary to work and progress in Biomedical Science.
Benefits of Working in ICON:
Our success depends on the knowledge, capabilities and quality of our people. That's why we are committed to developing our employees in a continuous learning culture -one where we challenge you with engaging work and where every experience adds to your professional development.
At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career -both now, and into the future.
ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
LI#-ILS1
A better career. A better world. A better you.
Our people are our greatest strength, are the core of our culture and the driving force behind our success. Throughout all levels of the company, our people have a drive to succeed and a passion that ensures what we do, we do well. We help you build exciting and rewarding careers, deliver results to help bring life-changing medicine and devices to market and maintain ICON’s success as an industry leader. See all locations Read more
Day in the life
Teaser label
Inclusion & BelongingContent type
BlogsPublish date
04/29/2024
Summary
Cultural Fit in the Workplace Finding the perfect cultural fit is crucial when searching for a new employer. It goes beyond just the job description and salary package. Cultural fit refers to how
Teaser label
IndustryContent type
BlogsPublish date
04/29/2024
Summary
Precision medicine is a groundbreaking approach that aims to revolutionise healthcare by tailoring medical treatments to individual patients. Unlike traditional medicine, which adopts a one-size-fi
Teaser label
Our PeopleContent type
BlogsPublish date
04/29/2024
Summary
Deepak is a Clinical Data Management Project Manager at ICON Strategic Solutions, the largest global provider of Functional Service Provision (FSP). He works as a dedicated resource within one of o
Who we are
Similar jobs at ICON
Salary
Location
India
Department
Clinical Operations Roles
Location
India
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Contracts Administration
Job Type
Permanent
Description
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us
Reference
2024-108719
Expiry date
01/01/0001
Author
Swathy AnandanAuthor
Swathy AnandanSalary
Location
Ireland, Dublin
Department
Full Service - Corporate Support
Location
Dublin
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Legal
Job Type
Permanent
Description
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own I
Reference
JR117509
Expiry date
01/01/0001
Author
Maya KatsarskaAuthor
Maya KatsarskaSalary
Location
Mexico, Mexico City
Location
Mexico City
Remote Working
Hybrid: Office/Remote
Business Area
ICON Full Service & Corporate Support
Job Categories
Drug Safety
Job Type
Permanent
Description
ICON plc is a world-leading healthcare intelligence and clinical research organization. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotech
Reference
JR116196
Expiry date
01/01/0001
Author
Florencia PistolesiAuthor
Florencia PistolesiSalary
Location
Barcelona
Department
Project Management Roles
Location
Barcelona
Business Area
ICON Strategic Solutions
Job Categories
Project Management
Job Type
Permanent
Description
Responsible for outsourcing and facilitation of the delivery of (currently only preclinical) CPSS aspects of drug projects. Monitors that these activities fall within agreed time, budget and quality.
Reference
2024-110073
Expiry date
01/01/0001
Salary
Location
Chile
Department
Clinical Monitoring
Location
Chile
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us
Reference
2024-107984
Expiry date
01/01/0001
Author
Magda ObregonAuthor
Magda ObregonSalary
Location
US, Blue Bell (ICON)
Department
Full Service - Corporate Support
Location
Blue Bell
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Human Resources
Job Type
Permanent
Description
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own I
Reference
JR117974
Expiry date
01/01/0001
Author
Frank LampartAuthor
Frank Lampart