Learning & Development Coordinator
- Mexico City
- Human Resources
- ICON Full Service & Corporate Support
- Office Based
About the role
This vacancy has now expired. Please see similar roles below...
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.
Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.
That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.
The role:
Working as part of the global ICON University, you will provide support for the development and delivery of learning and development solutions to meet the identified needs of ICON’s employees at all levels, enabling them to develop and grow as trusted partners to all our customers, external and internal. To support the ICON Learning management system by providing timely customer service via ICON’s help desk application.
Some responsibilities:
• Provide programme support as assigned
• Provide support for external and internal audits and/or client requests for training documentation on study staff including preparation of employee reports (training histories or learning plans when requested) and provision of scanned or actual paper files, when necessary.
• Maintain departmental files, as necessary
• Mentor and coach other Learning and development coordinators as required
• Provide timely and professional customer service via ICON’s help desk application.
• Provide support for ICON systems that promote learning and development.
• Generate reports as necessary.
What you need?
•Bachelor's degree
•Advanced English Level
•LMS experience
•Office experience
Nice to have:
•Experience with ServiceNow or other help desk system.
Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
A better career. A better world. A better you.
Our people are our greatest strength, are the core of our culture and the driving force behind our success. Throughout all levels of the company, our people have a drive to succeed and a passion that ensures what we do, we do well. We help you build exciting and rewarding careers, deliver results to help bring life-changing medicine and devices to market and maintain ICON’s success as an industry leader. See all locations Read more
Day in the life
Who we are
Similar jobs at ICON
Salary
Location
China, Dalian (PRA)
Department
Full Service - Corporate Support
Location
Osaka
Dalian
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Human Resources
Talent Acquisition
Job Type
Permanent
Description
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own I
Reference
JR119416
Expiry date
01/01/0001
Salary
Location
China, Dalian (PRA)
Department
Full Service - Corporate Support
Location
Tokyo
Dalian
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Human Resources
Talent Acquisition
Job Type
Permanent
Description
ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotech
Reference
JR119412
Expiry date
01/01/0001
Salary
Location
China, Dalian (PRA)
Department
Full Service - Corporate Support
Location
Osaka
Dalian
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Human Resources
Talent Acquisition
Job Type
Permanent
Description
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own I
Reference
JR119411
Expiry date
01/01/0001
Salary
Location
Ireland, Dublin
Location
Dublin
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Human Resources
Job Type
Permanent
Description
Job Title: Payroll Associate - Japanese Speaker (essential)Location: Leopardstown, Dublin 18At ICON, it’s our people that set us apart.As a global provider of drug development solutions, our work is s
Reference
JR113400
Expiry date
01/01/0001
Author
Damien KehirAuthor
Damien KehirSalary
Location
US, Blue Bell (ICON)
Department
Full Service - Corporate Support
Location
Blue Bell
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Human Resources
Job Type
Permanent
Description
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own I
Reference
JR119290
Expiry date
01/01/0001
Author
Frank LampartAuthor
Frank LampartSalary
Location
Ireland, Dublin
Department
Full Service - Corporate Support
Location
Budapest
Dublin
Warsaw
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Human Resources
Job Type
Permanent
Description
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own I
Reference
JR118579
Expiry date
01/01/0001
Author
Maya KatsarskaAuthor
Maya Katsarska