At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.
Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organization: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organization that delivers excellence to our clients and to patients at every touchpoint. In short, to be the partner of choice in drug development.
That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.
As a Learning and Development Specialist, you would develop, design, and deliver a variety of learning interventions to ICON employees.
Location: Office Hybrid in Dublin, Warsaw, Budapest or other locations within Europe.
In this role, you will:
• Develop, revise, deliver, document and coordinate a variety of Instructor led-training (ILT), online-learning (OLL) or on-the-job training (OTJ) as assigned.
• Utilize the learning management system to lead Instructor led-training (ILT) events, including scheduling, handling registrations, updating roster reports and entering completion status.
• Review internal and external training compliance reports and follow up internally and externally with management as necessary.
• Identify learning objectives and develop training content and practical activities for internal and external customers, working from assigned brief.
• Deliver the full range of training programmes in the functional area and train new trainers in the delivery of these programmes.
• Evaluate and assess effectiveness and quality of assigned training materials, content and delivery methods and actively recommend enhancements.
• Provide support for external and internal audits and/or client requests for training history documentation and learning plans, as assigned. Represent IU at internal and external audits.
• Look for and share with the team opportunities for continuous improvement of processes and training programmes.
• Travel may be required (approximately 20 - 50%) domestic and/or international.
• Mentor and train new ICON University team members as assigned.
• Handle and or Support ICON University learning initiatives as assigned.
Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Minimum of 2 years of operational and learning & development experience in at least one of the following areas:
• Clinical Operations;
• Data Management;
• Interactive Technologies;
• Learning & Development;
• Project Management;
• Software/business systems training;
• Other operational functional areas as needed.
• Experience in delivering trainings in Clinical Research Associate (CRA) space.
• Knowledge and experience navigating the following systems: Clinical Trials Management System (CTMS), Trial Master File (TMF) and Electronic Data Capture (EDC).
• Demonstrable ability to design and develop self-paced online learning content.
• Demonstrates ICON Core proficiencies.
• Prior experience conducting presentations or facilitating training in English.
• Fluent in English (written and oral).
• Ability to work effectively and efficiently on global networked computers using current software applications.
• Demonstrates a strong team player attitude and flexibility.
Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
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