Learning & Development Specialist

Summary:

At ICON, it’s our people that set us apart!

As a global provider of drug development solutions, our work is serious business. But that doesn’t mean you can’t have fun while you do it. With our vision to be the partner of choice in drug development, we hire only the best talents in the industry. Are you one of them?

As a Learning and Development Specialist, you would develop, design, and deliver a variety of learning interventions to ICON employees.

The role:

• Develop, revise, deliver, document and coordinate a variety of Instructor led-training (ILT), online-learning (OLL) or on-the-job training (OTJ) as assigned
• Utilize the learning management system to lead ILT events, including scheduling, handling registrations, updating roster reports and entering completion status.
• Review internal and external training compliance reports and follow up internally and externally with management as necessary
• Identify learning objectives and develop training content and practical activities for internal and external customers, working from assigned brief
• Deliver the full range of training programmes in the functional area and train new trainers in the delivery of these programmes.
• Evaluate and assess effectiveness and quality of assigned training materials, content and delivery methods and actively recommend enhancements
• Provide support for external and internal audits and/or client requests for training history documentation and learning plans, as assigned. Represent IU at internal and external audits.
• Look for and share with the team opportunities for continuous improvement of processes and training programmes
• Travel may be required (approximately 20 - 50%) domestic and/or international.
• Mentor and train new ICON University team members as assigned.
• Handle and or Support ICON University learning initiatives as assigned

What you need:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Minimum of 2 years of operational and learning & development experience in at least one of the following areas:
• Clinical Operations
• Data Management
• Interactive Technologies
• Learning & Development
• Project Management
• Software/business systems training
• Other operational functional areas as needed
• (Depending on specific function) Demonstrable ability to design and develop self-paced online learning content
• Demonstrates ICON Core proficiencies
• Prior experience conducting presentations or facilitating training in English
• Fluent in English (written and oral)

Ability to work effectively and efficiently on global networked computers using current software applications

Why join us?

Ongoing development is vital to us, and as a Learning and Development Specialist you will have the opportunity to progress your career, with the potential to move into other related areas to improve your skill set. Our benefits package is ambitious, our scope is international and we genuinely care about our people and their success.

ICON is an equal opportunity employer and committed to providing a workplace free of any discrimination or harassment.

EOE race/color/religion/sex/sexual orientation/gender identity/disability/vet/national origin