Learning Technologist II
About the role
This vacancy has now expired. Please see similar roles below...
The Learning Technologist 2 will help to run learning applications at ICON PLC as part of Learning Operations and Technology. The core application is ICON’s Learning Management System (LMS), iLearn. A suite of applications will join this as part of a developing edtech strategy. You will collaborate closely with Learning and Development specialists in ICON University and team mates in the Learning Solutions team, including learning designers and media specialists, to support relevant, purposeful and engaging experiences for our community. *LI-MB1
You will have a deep understanding of applications at ICON and act as an advocate for their use. You will be creative in championing the full range of tools available and act as a resource for colleagues with less experience and knowledge. You will ensure efficiency in daily routines and support a quality service. Solving complex problems by taking new perspectives making use of existing solutions. You will be creative and curious; looking to improve your own skills, remain up-to-date with the industry and bring new approaches and ideas to digital learning at ICON.
FUNCTIONS/RESPONSIBILITIES
- Updates and maintains the content and data of the LMS. This includes content management, reports and the maintenance and creation of materials
- Supports our learning community at ICON. This includes account management and effectively resolving operational issues
- Liaises with teams outside of ICON University , including a close working relationship with IT, business owners, SME’s and learners
- Translates needs as expressed by non-expert staff in the business into technical and educational requirements and explains that complex information back to the business in straightforward language
- Provides advice to the business, requiring a sound understanding of the concepts and procedures
- Measures the effectiveness and quality of aspects of the teams work and the impacts across a range of customer, operational, project and service activities
- Works autonomously to complete a range of atypical assignments by understanding the intent and adapting to meet that purpose
- Champions better use of the full range of tools and applications available to L&D at ICON
- Works within defined processes and methodologies, and proposes improvements to processes and methods based on personal observation and engagement with our stakeholders, to ensure quality standards are achieved
- Keeps up-to-date with technology and platform developments to identify potential improvements to the digital learning experience of our community
- May design and deliver structured training appropriate to the need and audience (e.g. workshops, one-to-one, online deliver to remote tutors, etc.).
- May act as a lead, coordinating and facilitating the work activities of others in small projects with manageable risks and resource requirements
You will be:
- Able to work on a number of projects and manage time effectively to deliver against deadlines
- Confident to challenge and able to take on criticism
- Able to work independently with minimal guidance
- A clear communicator who exchanges ideas and information with others effectively
- Enthusiastic and fun to work with; consistent & even-tempered
- A complex problem solver who takes a new perspective on existing solutions and exercises experienced judgment based on the analysis of multiple sources of information
- A great team player; someone who wants to see the whole team grow and integrates with others to achieve objectives
- Conscientious, detail-oriented and thorough
EXPERIENCE, SKILLS, KNOWLEDGE REQUIREMENTS
- Experience in an established e-Learning / education provider or in an appropriate dedicated function (e.g. an e-learning team)
- Has advanced and specialised expertise supporting an LMS for course administration (e.g. course creation / management and account management) developed through considerable on-the-job experience
- Experience working as part of a multi-disciplinary team and understands how related teams coordinate and collaborate to achieve quality results
- Knowledge of related disciplines (e.g. learning design and content production)
- Excellent verbal and written communication skills; able to moderate language and message depending on audience
- Some project management experience evidenced by an ability to manage own work, and the work of others, with an awareness of risk management
- Experience in a testing team (e.g. UAT)
- Familiarity with common standards and formats (e.g. HTML, SCORM, etc.)
- Familiarity with a standard production processes and methods (e.g. storyboards, asset production, etc.)
- Awareness of usability issues and best practice
- Experience with CSS is an advantage
- Awareness of mobile and responsive design (e.g. HTML5 and Bootstrap) is an advantage
- Experience of e-learning rapid authoring tools such as Camtasia, Captivate or Articulate is an advantage
- Comfortable interacting with senior business leaders
EDUCATION REQUIREMENTS
- Bachelors degree in Learning Design, Visual Design, Media Production, Communications or other related area is preferred but not essential OR Equivalent experience gained in a relevant working environment
Benefits of Working in ICON
ICON enjoys a strong reputation for quality and is focused on staff development. We make it our mission to attract the most diverse and creative minds into the business and we continually strive to provide opportunities for our people to excel, grow and build a great career. We understand that our greatest asset is the skills and talents of our people and they are truly what set us apart.
Other than working with a great team of smart and energetic people, we also offer a very competitive benefits package.
This varies from country to country so a dedicated recruiter will discuss this with you at interview stage. We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.
ICON is an equal opportunity employer - M/F/D/V and committed to providing a workplace free of any discrimination or harassment
A better career. A better world. A better you.
Our people are our greatest strength, are the core of our culture and the driving force behind our success. Throughout all levels of the company, our people have a drive to succeed and a passion that ensures what we do, we do well. We help you build exciting and rewarding careers, deliver results to help bring life-changing medicine and devices to market and maintain ICON’s success as an industry leader. See all locations Read more
Day in the life
Teaser label
Inclusion & BelongingContent type
BlogsPublish date
04/29/2024
Summary
Cultural Fit in the Workplace Finding the perfect cultural fit is crucial when searching for a new employer. It goes beyond just the job description and salary package. Cultural fit refers to how
Teaser label
IndustryContent type
BlogsPublish date
04/29/2024
Summary
Precision medicine is a groundbreaking approach that aims to revolutionise healthcare by tailoring medical treatments to individual patients. Unlike traditional medicine, which adopts a one-size-fi
Teaser label
Our PeopleContent type
BlogsPublish date
04/29/2024
Summary
Deepak is a Clinical Data Management Project Manager at ICON Strategic Solutions, the largest global provider of Functional Service Provision (FSP). He works as a dedicated resource within one of o
Who we are
Similar jobs at ICON
Salary
Location
Ireland, Dublin
Department
Full Service - Corporate Support
Location
Dublin
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Accounting & Finance
Job Type
Permanent
Description
Job Title: Commercial Financial AnalystLocation: Leopardstown, Dubbin 18 (HYBRID)ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we a
Reference
JR119485
Expiry date
01/01/0001
Salary
Location
Poland, Warsaw
Department
Full Service - Early Clinical and Bioanalytical Solutions
Full Service - Global Business Services
Location
Sofia
Warsaw
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Project/ Program Management
Job Type
Permanent
Description
Job Advert PostingICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharm
Reference
JR117264
Expiry date
01/01/0001
Salary
Location
Mexico City
Department
Study Start Up
Location
Mexico City
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Study Start Up
Job Type
Permanent
Description
The Study Start Up. Assocate II, collect, prepare, review, approve, process and track regulatory and site level critical documents required for study site activation in accordance with ICON SOPs/WPs,
Reference
2024-110080
Expiry date
01/01/0001
Author
Rita VillavicencioAuthor
Rita VillavicencioSalary
Location
Brazil
Department
Study Start Up
Location
Brazil
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Study Start Up
Job Type
Permanent
Description
The Study Start Up. Assocate II, collect, prepare, review, approve, process and track regulatory and site level critical documents required for study site activation in accordance with ICON SOPs/WPs,
Reference
2024-110160
Expiry date
01/01/0001
Author
Bruna DuarteAuthor
Bruna DuarteSalary
Location
United States
Department
Regulatory, Drug Safety/ Quality Assurance & Other roles
Location
United States
Remote Working
Office Based
Business Area
ICON Strategic Solutions
Job Categories
Other
Job Type
Permanent
Description
As a VRM Specialist you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
Reference
2024-110062
Expiry date
01/01/0001
Author
Jonathan HolmesAuthor
Jonathan HolmesSalary
Location
United States
Department
Project Management Roles
Location
United States
Remote Working
Office Based
Business Area
ICON Strategic Solutions
Job Categories
Project Management
Job Type
Permanent
Description
As a Sr. Manager of Processes and Procedures you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
Reference
2024-110063
Expiry date
01/01/0001
Author
Jonathan HolmesAuthor
Jonathan Holmes