Vendor Relationship Management Specialist

As a VRM Specialist you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

What you will be doing:

• Provide support to the VRM Lead through meeting coordination, documentation management and communication needs for the integration and implementation of new vendors and operating model(s), to deliver:
  • Drive the creation of end to end operating model
  • Understand / refine scope of work from vendor/partner
  • Determine Gaps and how to fill if not end to end.
  • Determine customized Governance / Oversight based on study team and strategic site partnership
  • Assess sub-contracting oversight by vendor or partner
  • Partner with SS&P to manage contractual risks and compliance risks against contract
  • Quality agreement development and create fit for purpose KPIs, KQIs plus additional operational metricsAccess and review of Vendor/Partner Documents, procedures, TMF, etc (determine mode)
• Collaborate with cross-functional teams and external partners to drive project success.
• Assist in the planning, execution, and tracking of project activities, milestones, and deliverables.
• Prepare and maintain project documentation, including project plans, status reports, and meeting minutes.
• Identify and escalate project risks and issues, and collaborate with team members to develop mitigation strategies
• Lead the scheduling and coordination of functional meetings and VRM led workshops (both internal and with vendors
• Contribute to continuous improvement initiatives by proposing and implementing process enhancements to optimize project execution
• Provide support to Vendor Management Operations to enable prioritization of activites supporting novel engagements.
• Maintain and manage folders and documentation on network drive, SharePoint, and Teams’ sites
• Record, manage and maintain minutes from applicable VRM meetings, workshops
• Coordinate and maintain applicable functional workflows while identifying opportunities for efficiencies by making recommendations for solutions to issues.
• Provide support to applicable VRM projects and Strategic Imperative
• Use judgment to escalate issues to the appropriate team members for consideration and resolution.
• Apply knowledge of company policies and standard practices to resolve problems.

You are:

• Bachelor's degree required with 4+ years' experience in pharmaceutical industry or project management preferred.
• Highly collaborative with strong written and verbal communication skills; effective customer service; ability to interact with all levels of employees and maintain confidentiality.
• Strong organizational skills with the ability to prioritize and manage multiple tasks simultaneously, with a high level of accuracy. 
• Able to work independently, and exercise sound judgement and decision making
• High Level of organizational skills and attention to detail is required
• A quick learner that can shift gears comfortably
• Self starter who takes initiative, and can handle risk and uncertainty
• Requires minimum of 3 days on-site in Basking Ridge, NJ

Why ICON?

Our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.