Manager, Laboratory

Senior Medical Technologist (Histology) - Pioneering role to set up Histology Laboratory in Singapore

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

​Position Summary

This newly created position will be responsible to set up our Histology Laboratory in Singapore. The Senior Medical Technologist ensures the Central Laboratory is meeting the highest quality standards. This role performs the general technical assignments and testing in the Laboratory Department in accordance with current procedures and quality standards. This role will involve with the daily management and operation of the department ensuring that turnaround times agreed in each contract are met and as assigned by the management team. Lastly, this role assists with the teaching and development of staff currently in the department; to maintain at all times the required high standards and quality.

Job Responsibilities

• Recognize, exemplify and adhere to ICON's values which centers on our commitment to People, Clients and Performance.
• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs. Operates independently with a willingness to make decisions; Projects credibility and makes a professional and positive impression on others; Monitors progress and holds self and others accountable. Identifies the key elements of a situation and makes sound decisions based on available information in order to contribute to the success of the laboratory.
• Accepts direction and instructions from the Laboratory Management Team and assists in overseeing work performed by staff in the Laboratory department and reporting the work performance to the management team.
• Responsible for the quality and timelines of technical procedures, as well as their compliance with applicable company, CAP, and local regulatory agency testing requirements.
• Perform technical assignments and testing and issue reports in accordance with written procedures. These should be processed within agreed turnaround times.
• Enters and releases required information in the LIS, such as test results, comments, and quality control results in a timely manner with compliance to all regulatory requirements.
• Adheres to written internal and external quality control procedures in order to ensure the quality of the results and maintain Corrective action logs as appropriate.
• Consults with laboratory management staff prior to reporting grossly abnormal results and when OUT OF CONTROL test runs are encountered.
• Directs and assists technical staff in the preparation quality control documentation, organization of proficiency testing and compliance with all appropriate regulatory procedures and quality requirements in testing area.
• Oversees the maintenance of regular inventory of all reagents and spare parts required in this section in order to ensure availability and future reagent usage prior to expiry dates. Also, ensure that reagents are maintained, prepared, stored and used in a manner suitable for testing and documentation is kept to ensure adequate records are available.
• Assists with the maintenance, calibration and validation of the instruments/assays assigned to the section according to written laboratory procedures.
• Establishes good relationships internally and externally. Interacts with other departments, such as Project Management, LIS, Global Validations, QA, Client Services and Global Labs. Also Interacts with clients and internal/external auditors.
• Responsible for maintaining all paperwork and ensuring all records are kept up to date and stored safely as per standard operating procedures
• Assists with responding to queries and quality issues, and participates in root cause analysis investigations.
• Assists with Batch review and sign off in LIMS.
• Assists with Work flow assignments and section schedules.
• Assists with the writing of SOPs, quality documents and working procedures as required.
• Assists with the evaluation and validation of new procedures as required.
• Provide input to management about the performance of technical student trainees with the potential for future recruitment and/or assist in the recruitment and selection of staff in consultation with supervisor/manager.
• Responsible for training of employees in the section as well as maintaining training files. Performs continuing education of laboratory staff on new procedures, methodologies, etc. Perform advanced troubleshooting and continuing education.
• Assists in maintaining temperature monitoring system.
• Reports to and is responsible to Supervisor/Manager for daily operation and evaluation of work performance.
• Participates in required Continuous Professional Education Programs, including conferences, internal journal club and lectures, as required.
• To carry out specific tasks relevant to the general running of the laboratory as assigned by the Management team.

Requirements:

• Bachelors' degree in Medical Technology or equivalent, or BSc degree in Medical Laboratory Science/Biomedical Science majoring in Chemistry, Haematology, Immunology, and/or Infectious Diseases.
• Proven experience successfully performing as a Technologist or a significant proven experience supporting development activities.
• Strong previous experience in Histology
• Compliance with all health and safety legislation and awareness of employee responsibilities in this context. Basic knowledge of immunization requirements for the role of occupational health professions.
• Basic working knowledge of and Compliance with all CAP and local agency regulatory requirements.
• Proficiency in Microsoft Office.
• Fluency in English both written and oral.
• Demonstrated ability to manage multiple tasks with good organization skills and good attention to detail.
• Demonstrated ability to keep accurate, legible records and recognize the need to handle these records and all other information in line with GCP/GLP/GDP.
• Familiar with the operation of laboratory equipment with a demonstrated ability to check that equipment is functioning within its specifications and to respond appropriately to abnormalities.
• Understands the basic principles of quality control, quality assurance and quality audits and outcomes.
• Basic working knowledge of LIMS with the desire to achieve the mathematical, computational and instrumentation skills necessary to work and progress in Biomedical Science.

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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply