Manager Study Start Up
Talent Acquisition Business Partner
- Full Service Division
About the role
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As a global provider of drug development solutions, our work is serious business. But that doesn't mean you can't have fun while you do it. With our vision to be the partner of choice in drug development, we hire only the best and brightest in the industry. Are you one of them?
As a Manager Study Start up at ICON, you'll work with coordination, execution, control and completion of Clinical Operations. Ensure delivery and development of the Study Start Up team against key metrics. Work with Leadership to develop and grow capabilities, productivity, and quality. We pride ourselves on our amazing company culture, where we work as one team to achieve industry-leading results.
The role
- Provide direction and accountability for the operational Study Start Up teams and their delivery at regional and site level.
- Resourcing, line management, training, functional delivery and input on discussions around quality and operational delivery measurements within the Clinical Operations group
- Conduct regular discussions with direct reports and lead team meetings at regional and manager team level.
- Assist with training for SSU Managers and Associates as required.
- Contact for region in regard to operational questions and escalations.
- Work with Director/Senior Director and/or VP Clinical Operations to communicate all critical issues, business growth opportunities, developing key relationships as well as providing input regarding budgeting discussions to drive productivity and quality within the region.
- Drive overall delivery at site and regional level, through your operational team to drive execution of service, client satisfaction, quality and efficiencies.
- Represent Clinical Operations at Sponsor and internal audits.
What you need
- Bachelor's degree
- Minimum 6 years Study start Up, Clinical Research experience that includes a minimum 4 years relevant experience as a SSUA, Senior CRA or Principal CRA (in a Lead CRA role), or at least 2 years as a Project Manager, CRA/SSU Manager or equivalent job role. Knowledge of ICH-GCP guidelines and ability to review and evaluate medical data
- Excellent management skills, developed with a collaborative approach to driving performance and success in a global environment
- Direct experience managing SSUA's / Clinical Research Associates is preferred
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. See all locations Learn more about Our Culture at ICON
Day in the life
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09/16/2025
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Growing with ICON: Christina’s Journey in Clinical Operations and Quality Leadership At ICON, we are proud to showcase the incredible journeys of our colleagues who make a real impact on pati
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08/25/2025
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Careers in Pharmacovigilance Pharmacovigilance, also known as drug safety, is one of the most important pillars of modern medicine. It ensures that once a medicine is developed, tested, and appro
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08/14/2025
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A Leader’s Journey: Karen Hahn on Growth, Culture and the Future of ICON Mexico Karen Hahn’s career at ICON has unfolded over more than 15 years, shaped not by a rigid plan, but by openness to ch
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