Patient Recruitment Lead
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
The Role
Title: Patient Recruitment Lead
Summary: The Patient Recruitment Lead will support the development and execution of Patient Recruitment and Retention strategies and tactics appropriate to the awarded study needs and in alignment with the Sponsor requirements. The PR Lead will manage large, global campaigns with multiple tactics working in parallel and be responsible for dynamic campaign management based on enrollment metrics.
Duties
Responsible for the successful development and execution of patient recruitment and retention activities on global, multi-tactic campaigns including the development and review of materials, media campaigns, PAG outreach, SEL engagement, call center support
Effectively manages support staff including day to day operations assignments and FTE
Provide management and oversight of vendors, including the quality, accuracy and timeliness of deliverables with minimal oversight
Leads patient recruitment and retention (PRR) related discussions with Client, including contract deliverables, budget allocation, performance metrics
Works in an integrated model within the study team; Liaises with PD, PM, CTM, study start up, feasibility, regulatory, as needed
Works in an integrated model with other PRR delivery teams including AIS, ASR, and Concierge
Understands assigned protocol and leads creation/coordination of patient recruitment strategy, with oversight
Analyses recruitment reports and projections and implements changes to strategy/tactics as necessary to achieve contracted goals
Manages/oversees IRB/EC submissions, translations, and material production and distribution
Provides feedback to management regarding the maintenance of effective levels of recruitment activities for each project
Provides campaign training to multiple audiences: sponsors, sites, internal team members
Works with clinical teams to ensure lesson learned are documented and case studies developed.
Develop, review and execute Vendor Statement of Work (“SOW”), submit requisitions in ICON’s purchasing system
Ensure that study materials are saved to the Patient Recruitment BOX appropriately, including but not limited to study materials, presentations, tracking/metrics, and close-out report/case study
Serves as an subject matter expert and mentor associate team members as needed
Support, preparation and attendance at Bid Defense meetings in support ICON business development opportunities
Deliver high quality standards and strive for excellence; Act in a proactive, flexible and responsive manner to both internal and external customer needs
Travel (approximately 20%) domestic and/or international. Travel to support other sites within the network may be required to support increases in work load and, or studies/projects as needed
What you need
Bachelor’s degree, or local equivalent, in a life-science, scientific discipline, medical and / or communication or business studies. A higher level degree is preferred
3+ years CRO experience and 3 years patient recruitment or similar industry experience
Have a background in medicine, science or other relevant discipline with substantial international experience in clinical drug development across a broad range of therapeutic areas
Good commercial awareness of current practices and trends Recruitment Planning across the industry
Travel (approximately 20% domestic and/or international. Valid driver license required.
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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs.
- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
- Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply
