Patient Recruitment Planning Manager - EU or US based

Patient Recruitment Planning Manager

US or EU based – Remote or office based

ICON Clinical Research, a leading provider in clinical trial services, management and delivery, is looking for experienced patient recruitment professionals to join our dynamic team. The Patient Recruitment Manager will play a key role within ICON’s Patient Recruitment Services team which specializes in development and delivery of strategic recruitment and retention campaigns and novel patient engagement solutions.

About the Patient Recruitment Manager role within ICON: 

Recruitment Managers serve as the technical expert in Patient Recruitment and Retention Planning process for internal and external customers alike and provide strategic input to Business Development, Clinical Operations and Sponsors.  

Responsible for the successful implementation and completion of the recruitment campaigns

and retention solutions within the larger strategic study delivery plan.

Oversees and is accountable for all aspects of assigned projects.

Leads internal team members to ensure project milestones are met as contracted

Client-facing role leads all recruitment/retention campaign related discussions including contract

deliverables, budget allocation, explaining performance metrics, projection modeling, and site

performance.

Works in an integrated model within the study team; Liaises with project director, project manager,

CTM, study startup, feasibility, regulatory, business development as needed.

Understands each protocol assigned and is able to lead and participate in creation/coordination of

patient recruitment strategy.

Monitors and coordinates the efforts of the internal and external project teams and acts as the

primary point of contact for clients.

Analyzes recruitment reports and projections and implements changes to strategy/tactics as

necessary to achieve contracted goals.

Oversees IRB approval processes for all patient recruitment and retention materials.

Provides feedback to management regarding the maintenance of effective levels of recruitment

activities for each project.

Provides campaign training to multiple audiences; sponsors, sites, internal team members.

Works with clinical teams to ensure lesson learned are documented and case studies developed.

Keeps abreast of current trends within the patient recruitment and retention

Actively identifies and engages new and niche vendors as appropriate to maintaining ICON’s

competiveness.

Offers assistance and mentoring to team members to create a supportive working environment

Develops effective working relationships within the Patient Recruitment Services team to

enable an atmosphere of motivation, creativity and innovation.

Leads by example and set high standards that others will follow.

Benefits of working at ICON:

We will provide the Patient Recruitment Manager with the resources to be successful in supporting their projects, client, and team members. In addition, we offer a strong benefits package that includes a comprehensive health plan, retirement plans, competitive pay, vacation, and an annual incentive plan to reward performance.  

Qualifications:

Bachelor’s degree, or local equivalent, in a life-science, scientific discipline, medical and / or communication, marketing or business studies

3-5 years in CRO/Pharma; Minimum of 3 years’ experience in patient recruitment

Highly developed organizational, problem solving and analytical skill, with the ability to prioritize

time-sensitive tasks and work independently, and to make decision and to progress projects.

Excellent communicator, both in written and spoken language, able to produce reports and project

plans to a high standard

Must have competent computer skills in MS Word, Excel and PowerPoint, 

ICON is an equal opportunity employer - Minorities/Females/Disabled/Veterans and committed to providing a workplace free of any discrimination or harassment