Payment Specialist

We are currently seeking an Investigator Payments Coordinator to join our diverse and dynamic team. As an Investigator Payments Coordinator at ICON, you will play a key role in managing and processing payments to clinical trial investigators, ensuring accuracy and timeliness in financial transactions. You will collaborate with internal teams and external partners to support the financial aspects of clinical trials, contributing to smooth operations and effective investigator engagement.

What You Will Be Doing:

• Coordinating the processing of investigator payments, including reviewing invoices, verifying accuracy, and ensuring compliance with contractual agreements and company policies.
• Working closely with clinical and finance teams to resolve payment-related queries and discrepancies in a timely manner.
• Maintaining accurate financial records and documentation for audit purposes and providing regular updates on payment status.
• Supporting the development and implementation of streamlined payment processes to enhance efficiency and investigator satisfaction.
• Communicating with investigators and sites to provide guidance on payment procedures and addressing any concerns or issues they may have.

Your Profile:

• Bachelor’s degree in finance, accounting, business administration, or a related field.
• 2+ years of experience in financial coordination, payments processing, or a related role, preferably within the clinical research or healthcare sectors.
• Strong attention to detail and organizational skills, with the ability to manage multiple tasks and deadlines effectively.
• Excellent communication and interpersonal skills, with a customer-focused approach to stakeholder engagement.
• Proficiency in financial software and tools, as well as Microsoft Office applications, particularly Excel.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

https://careers.iconplc.com/reasonable-accommodations

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.