At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.
Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.
That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.
Mission: Support the vision, strategy, and execution of the product roadmap for a precision measurement platform, combining HumanFirst’s Atlas platform for digital health technologies (DHT) and MAPI Research Trust databases for clinical outcome assessments (COA)
Key Responsibilities:
·Requirement Gathering: Work closely with stakeholders to understand user needs, pain points, and business requirements. Translate these insights into detailed product requirements, user stories, and acceptance criteria for development teams.
·Metrics and Analysis: Establish key performance indicators (KPIs) and metrics to track the success of product initiatives. Collect and analyze data and user feedback from analytics software, surveys and live conversations to iterate on features, optimize user experience, and drive continuous improvement.
·Roadmap Planning and Backlog Management: Establish best practices for the creation and maintenance of the product roadmap, prioritizing features and enhancements based on customer feedback, business objectives, and resource constraints. Ensure alignment of roadmap with company priorities and milestones.
·Product Development: Drive the end-to-end product development lifecycle from concept to launch, ensuring timely delivery of high-quality solutions. Act as a champion for the customer, advocating for user-centric design and usability throughout the development process.
·Cross-functional Collaboration: Foster strong partnerships with engineering, design, marketing, and customer experience to ensure seamless execution of product initiatives. Facilitate communication and alignment across teams, including to leadership, to drive progress and achieve goals.
·Product Strategy: Develop and articulate a clear product vision and strategy aligned with the company's overall goals and market trends. Continuously evaluate market opportunities and competitive landscape to inform product direction
·Mentorship: Provide guidance and support to product oriented subject matter experts who are looking to grow their product skillsets
Key Skills and Background (Please note this is a contract role)
- Strategic thinking and executive communication
- Comfortable managing relationship management with top executives in pharma
- Ability to conduct user research to understand their needs and translate those needs into product features
- Expertise in data analysis on user behavior and product analytics to iterate on user feedback and performance metrics
- An understanding of user experience (UX) principles to create a products that is intuitive and user-friendly
- Remote position. Regular collaboration with European colleagues is expected
- 5 years of experience as a product manager
- 2 years of experience within healthcare, research or clinical trials preferred
- Bachelor’s Degree or Equivalent Experience
Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
